Social Services Coordinator
2 days ago
Suvida Healthcare is a dynamic and compassionate organization dedicated to delivering exceptional primary care services to underserved Hispanic seniors. As a Team Member with us, you will be part of a multidisciplinary team that addresses the comprehensive needs of our patients, fostering a culture of empathy, inclusivity, and respect.
Job SummaryWe are seeking a skilled Licensed Master Social Worker (LMSW) to join our team as a Guia. As a Guia, you will play a vital role in ensuring the well-being of our patients by providing patient-centered care, education, and support. Your primary responsibilities will include:
- Engaging patients and their families in a collaborative and empathetic manner
- Providing patient education on chronic disease management and acute care
- Assisting with the coordination of care across the continuum
- Documenting relevant information about patient health and healthcare experiences
As a Guia, you will be responsible for:
- Actively engaging a panel of assigned patients within Suvida Healthcare
- Onboarding patients to the Suvida model and their medical/social care visits
- Functioning as a patient advocate by attending patient appointments when requested/needed
- Collaborating with a multidisciplinary team to care for a population of patients and monitor and track whether patients are up to date on preventive measures
- Providing patient education on acute and chronic disease management
- Providing guidance to patients and families
- Establishing healing relationships with patients and families
- Communicating with patients in-person and by phone, video conference, and text messaging
To be successful as a Guia, you will need to possess:
- A Bachelor's degree (required) and Master's degree (preferred)
- Experience in a customer service environment, with some clinical experience preferred (such as LMSW or CHW-Instructor)
- Experience working with geriatric populations and ability to articulate Suvida Healthcare's mission in relation to patient satisfaction and patient outcomes
- Compassionate, kind, and open-minded approach to patient care
- Teamwork experience and ability to work independently
- Proficient in a computer, mobile devices, medical devices, and Microsoft Office Suite
- Ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races
The estimated annual salary for this position is $65,000 - $85,000, depending on experience and qualifications.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. Suvida Healthcare is an equal employment opportunity employer and welcomes applications from diverse candidates.
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