General Manager

2 weeks ago


Exton, Pennsylvania, United States Residence Inn Exton Full time
Job Title: General Manager - Residence Inn Exton

Residence Inn Exton is seeking a highly motivated and experienced General Manager to lead our team. As a General Manager, you will be responsible for the overall success of the hotel, including revenue growth, guest satisfaction, and employee development.

Key Responsibilities:
  • Lead and manage a team of hotel staff to ensure excellent guest service and high-quality operations.
  • Develop and implement strategies to increase revenue and improve profitability.
  • Monitor and control expenses to ensure budget compliance.
  • Ensure compliance with company policies and procedures.
  • Collaborate with the sales team to drive revenue growth.
  • Manage and maintain the hotel's physical assets and ensure they are in good working condition.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Conduct regular performance evaluations and provide feedback to employees.
  • Ensure that all employees receive fair and equitable treatment.
Requirements:
  • At least 6 years of progressive experience in a hotel or a related field.
  • Experience managing multiple properties.
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Must have valid driver's license for the applicable state.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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