Hotel Operations Manager
7 days ago
Residence Inn Exton is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our management team, you will be responsible for driving hotel profitability through revenue generation, cost control, and guest satisfaction.
Key Responsibilities:- Conduct daily HHBR meetings to focus on revenue generation and cost control.
- Play a pivotal role in hotel sales efforts, including calling on top ten accounts and meeting with on-site contacts.
- Conduct weekly staff meetings and training sessions to ensure compliance with Highgate Hotel standards.
- Meet all financial review dates and corporate directed programs in a timely fashion.
- Develop managers for future advancement through competency training and corporate sponsored training programs.
- Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
- Oversee and assist in the Highgate Hotel budget process as required.
- Ensure that training in service standards is taking place in each department.
- Inspect rooms regularly with the Housekeeping Manager and Property Engineer.
- Forecast monthly the hotel's financial position and analyze previous and projected data to generate an accurate reforecast.
- Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel standards.
- Motivate, coach, counsel, and discipline all management personnel according to Highgate Hotel standards.
- Ensure that all employees receive fair and equitable treatment according to Highgate Hotel standards.
- Complete required corporate training modules and become certified to train those as required.
- At least 6 years progressive experience in a hotel or a related field.
- Experience managing multiple properties.
- Ability to understand and evaluate complex information, data, etc.
Residence Inn Exton offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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