Medical Office Assistant

10 hours ago


Birmingham, Alabama, United States St. Vincent Home Medical Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at St. Vincent Home Medical Services. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  1. Answer and direct incoming calls in a professional and courteous manner.
  2. Welcome and assist all visitors, directing them to the appropriate personnel.
  3. Collect and distribute mail to office personnel, including mailing for UPS.
  4. Typing memos, correspondence, reports, and other documents as needed.
  5. Assist with filing and maintaining records as needed.
  6. Schedule, reschedule, cancel, and confirm patient appointments.
  7. Maintain the hot list, calling in patients and/or rescheduling patients in the event volume drops below required per night number.
  8. Verify patient insurance information and coverage.
  9. Review medical charts to verify documentation requirements have been met.
  10. Scan patient charts into the system.
  11. Archive studies onto disk and the server for medical record retention.

Requirements:

  • High School Diploma or Equivalent.
  • Six (6) months office experience and prior Customer Service Experience preferred.
  • Excellent Communication Skills, interpersonal and problem-solving skills, excellent customer service, detail-oriented; ability to use a computer equivalent to position; good organization; knowledge of HIPAA regulations.

Physical Demands:

Regularly required to sit and use hands to finger, handle, and feel. Regularly required to talk or hear and see. Occasionally required to walk, stoop, kneel, or crouch. Lift and/or move up to 15lbs, or more. Vision abilities include close vision, distance vision, color vision, and ability to adjust focus.



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