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Account Representative II Commercial

4 weeks ago


Milwaukee, Wisconsin, United States MCW: SARGEANT HEALTH CENTER Full time
Job Title: Account Representative II Commercial

At MCW: SARGEANT HEALTH CENTER, we are seeking a highly skilled Account Representative II Commercial to join our team. As an Account Representative II Commercial, you will play a critical role in submitting, posting, and securing maximum allowable reimbursement from third-party carriers, government programs, and Health Maintenance Organizations in the areas of claims submission and/or account follow-up.

Responsibilities:
  • Apply extensive knowledge of multiple contracts, agreements, and government guidelines/regulations to submit, post, research, and/or resolve accounts or claims.
  • Communicate via phone with various representatives, both internally and externally, to ensure seamless communication.
  • Analyze multiple sources of remittance to determine proper allocation of rejections, payments, and/or adjustments, subject to individual carrier guidelines and contractual fee schedules.
  • Respond to carrier requests for additional information or documentation.
  • Review carrier denials and/or unacceptable reimbursement to challenge the determination or adjust appropriately.
  • Review and update registration to correspond with information received from payer.
  • Copy and forward remittance advice to appropriate team for follow-up.
  • Identify and escalate contractual carrier issues to the appropriate source.
  • Assist training Clerks.
  • Perform necessary billing activities such as claims to maintain team goals or assist other teams.
Requirements:
  • Appropriate experience may be substituted for education on an equivalent basis.
  • High school diploma.
  • Minimum Required Experience: 3 years.
Why Join Our Team?

At MCW: SARGEANT HEALTH CENTER, we offer a comprehensive benefits package, including outstanding healthcare coverage, flexible spending options, 403B retirement package, competitive vacation and paid holidays, tuition reimbursement, paid parental leave, pet insurance, and on-campus fitness facility with onsite classes.

We are an affirmative action/equal opportunity employer and do not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability, or sexual orientation.