Customer Service Ambassador

3 weeks ago


Chesapeake, Virginia, United States 1st Franklin Financial Full time
Customer Service Representative Role

This role at 1st Franklin Financial leverages interpersonal skills and business knowledge to meet the needs of our customers. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers

Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills

What We Offer:
  • Competitive hourly rate of $14.00 to $16.00
  • Opportunities for career advancement
  • A dynamic and supportive work environment


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