Wellness Customer Service Representative
5 days ago
We are seeking a friendly and motivated individual to join our team as a Hyper Wellness Representative at Restore Hyper Wellness + Cryotherapy. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and welcoming experience for all who visit our location.
Responsibilities:- Client Relationships: Maintain a professional and courteous relationship with every client, ensuring their needs are met and exceeded.
- Phone and Voicemail: Answer the phone and return voicemails in a timely and efficient manner.
- Appointment Management: Book, reschedule, and cancel appointments as needed, ensuring seamless communication with clients.
- New Client Onboarding: Onboard new clients, obtain waivers, and create Client Profiles in our POS system.
- Session Management: Check-in and retail-out customer sessions on our POS system.
- Customer Service: Greet customers, usher them to their service of choice, and provide exceptional customer service throughout their visit.
- Service Administration: Administer all non-medical and non-specialty services, ensuring a safe and effective experience for clients.
- Product Knowledge: Maintain current product knowledge of all modalities and products offered, educating clients on the benefits and uses.
- Store Operations: Assist in other store operations, including maintaining store cleanliness, laundry upkeep, customer lead outreach, community outreach, event creation, and social media efforts.
- A passion for health and wellness.
- At least one year of customer service experience in a retail/service environment.
- Availability to work weekends.
- Excellent communication skills.
- Competitive salary plus commission.
- Flexible schedule in a fun work environment.
- Access to complementary and discounted in-store services.
- Opportunity for growth and professional development.
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Wellness Customer Service Representative
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East Greenwich, Rhode Island, United States Restore Hyper Wellness Full timeAbout Restore Hyper WellnessRestore Hyper Wellness is a dynamic and innovative company that specializes in providing cutting-edge wellness services to individuals seeking to improve their overall health and well-being.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative. As a key...
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Wellness Customer Service Representative
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