Sales and Customer Service Representative

2 days ago


East Providence, Rhode Island, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.

Key Responsibilities
  • Provide outstanding customer service and ensure every guest feels valued and understood.
  • Promote the Massage Envy Wellness Program and educate clients on new and expanded services.
  • Support clinic flow by greeting clients, scheduling services, and addressing questions.
  • Help grow and retain a client base through in-person and phone/email outreach.
What We Offer
  • A supportive and caring community that celebrates individuality and shares knowledge.
  • Award programs and recognition for outstanding performance.
  • Opportunities for growth and development in a dynamic and fast-paced environment.
  • A competitive hourly rate of $15-$17.
Requirements
  • A high school diploma or equivalent and previous retail or sales experience.
  • Excellent math and computer skills, with the ability to multitask and think critically.
  • Great people skills and the ability to establish positive relationships with guests.
  • A general knowledge of massage and skin care services.


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