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Front Desk Coordinator

2 months ago

Texarkana, Texas, United States Complete Staffing Solutions Full time
Job Summary

Complete Staffing Solutions is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front office.

Key Responsibilities
  • Front Desk Operations: Greet patients, check them in, and manage the front desk area to ensure a positive and efficient experience.
  • Communication: Answer phone calls, respond to emails, and communicate with patients, staff, and vendors in a professional and courteous manner.
  • Scheduling: Schedule appointments, manage calendars, and coordinate with staff to ensure seamless communication.
  • Medical Records: Compile and maintain accurate and up-to-date medical records, charts, and files.
  • Insurance and Billing: Process insurance payments, manage billing, and ensure compliance with medical and insurance legislation.
  • Technical Skills: Proficiently use Athena Health EHR to manage patient records, schedule appointments, and process insurance claims.
Requirements
  • Experience: Proven work experience as a front office administrative assistant, with a minimum of 2 years of experience.
  • Technical Skills: Hands-on experience with Athena Health EHR and proficiency in medical and insurance legislation.
  • Soft Skills: Excellent organizational, multitasking, and customer-oriented communication skills, with the ability to work in a fast-paced office environment.