Customer Experience Liaison

5 days ago


Lake Stevens, United States T.J. Maxx Full time
Customer Experience Coordinator

At T.J. Maxx, we're committed to delivering exceptional customer experiences. As a Customer Experience Coordinator, you'll play a vital role in ensuring our Associates provide top-notch service to our customers.

Key Responsibilities:
  • Train and mentor Associates on front-end principles to enhance their customer interaction skills.
  • Coach Associates on personalizing the customer experience and promoting loyalty programs to drive customer loyalty.
  • Ensure Associates execute tasks and daily activities efficiently to maintain a seamless customer experience.
  • Address customer concerns and issues promptly to resolve any issues and maintain a positive customer experience.

We're looking for a highly motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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