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Customer Experience Specialist

2 months ago

Stevens Point, Wisconsin, United States Bank of Montreal Full time

Job Family Group:

Retail Banking Sales & Service

Key Responsibilities:

  • Delivers exceptional service to BMO customers and prospects
  • Identifies customer needs and provides advice and guidance regarding financial solutions
  • Develops and maintains strong relationships with customers to understand their financial goals and objectives
  • Provides personalized financial advice and guidance to help customers achieve their financial goals
  • Stays up-to-date on Bank of Montreal's products and services to provide customers with relevant solutions

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of financial products and services
  • Ability to build strong relationships with customers