Member Services Representative
1 week ago
About the Role
The Member Services Representative is an entry-level position at State Employees' Credit Union, providing foundational knowledge of branch operations. This role involves performing routine branch duties and following standard branch procedures. The successful candidate will be responsible for delivering exceptional member service by responding to inquiries, managing cash, and processing transactions.
Key Responsibilities
- Attend comprehensive training programs to develop knowledge of branch operations and member services.
- Complete core modules on checking accounts, member eligibility, and other essential topics.
- Comply with all Credit Union policies and regulatory requirements.
- Maintain confidentiality and ensure secure access to member information.
- Follow security and control procedures to protect branch assets.
- Develop basic knowledge of cash handling and balancing procedures.
- Assist members with service requests, including account maintenance and troubleshooting.
- Process foreign and domestic wire transfers, and help with foreign currency orders.
- Review and take action on negative checking and share reports.
- Begin learning to open basic accounts and provide referrals for financial products and services.
- Participate in additional training and continuing education to enhance knowledge of branch operations.
- Regular attendance and punctuality are mandatory.
Requirements
- High school diploma or GED equivalent.
- Preferred: Bachelor's degree, CCUE Certification, or Associate of Arts/Science degree via the North Carolina Community College Transfer Program.
- Consistently demonstrates SECU's Core Values.
- Excellent communication and problem-solving skills.
Work Environment
The Member Services Representative will work in an office setting with physical proximity to other employees and members. The role requires a substantial amount of sitting and involves using computer keyboards, telephones, and other equipment.
Equal Employment Opportunity
State Employees' Credit Union provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
-
Member Services Representative
1 week ago
Statesville, North Carolina, United States State Employees' Credit Union Full timeAbout the RoleThe Member Services Representative is an entry-level position at State Employees' Credit Union, providing foundational knowledge of branch operations. This role involves performing routine branch duties and following standard branch procedures. The successful candidate will be responsible for delivering exceptional member service by responding...
-
Guest Service Representative
3 days ago
Statesville, North Carolina, United States Strand Hospitality Services Full timeJob SummaryThe Guest Service Representative is a key member of our hotel team, responsible for providing exceptional customer service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGuest Service: Respond to guest...
-
Guest Service Representative
1 day ago
Statesville, North Carolina, United States Strand Hospitality Services Full timeJob SummaryThe Guest Service Representative plays a vital role in ensuring a positive experience for our hotel guests. As a key member of our front desk team, you will be responsible for providing exceptional customer service, responding to guest requests, and proactively anticipating their needs.Key ResponsibilitiesGuest Service: Provide excellent customer...
-
Customer Service Representative
2 days ago
Statesville, North Carolina, United States Raymer Oil Company Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Raymer Oil Company. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key...
-
Insurance Customer Service Representative
2 weeks ago
Statesville, North Carolina, United States Rose Insurance Agency Inc. Full timeJob OverviewRose Insurance Agency Inc. is on the lookout for a skilled and enthusiastic Insurance Customer Service Representative to become a part of our dedicated team.In this position, you will engage with a passionate and proactive team, delivering outstanding service to our esteemed clients.As an Insurance Customer Service Representative, you will serve...
-
Financial Services Representative
5 days ago
Statesville, North Carolina, United States Western & Southern Life Full timeAbout the RoleAt Western & Southern Life, we are seeking a highly skilled and motivated Financial Representative to join our team. As a Financial Representative, you will play a critical role in meeting the financial needs of our clients by providing them with tailored solutions for risk protection, financial security, and wealth creation.Key...
-
Customer Service Representative
2 weeks ago
Statesville, North Carolina, United States Love's Travel Stops Full timeJoin Our Dynamic TeamAre you passionate about enhancing customer experiences and driving operational excellence? We are excited to invite a Customer Service Representative to our organization, where you will be an integral part of our Truck Care operations. Here, you will discover a supportive work atmosphere, competitive compensation, and a range of...
-
Retail Customer Service Representative
20 hours ago
Statesville, North Carolina, United States Love's Travel Stops & Country Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at Love's Travel Stops & Country Stores. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide fast, friendly, and accurate service to...
-
Home Health Sales Representative
6 days ago
Statesville, North Carolina, United States CenterWell Home Health Full timeUnlock Your Potential in Home Health SalesAs a Home Health Sales Representative at CenterWell Home Health, you will play a vital role in promoting our comprehensive home care services to patients managing chronic conditions or recovering from injury, illness, or surgery. Your expertise will help us deliver personalized care and support to those in need,...
-
Sales Representative
18 hours ago
Statesville, North Carolina, United States American Glass Professionals Full timeJob OverviewAt American Glass Professionals, we are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads, assisting customers with their windshield needs, and providing exceptional customer service.Key ResponsibilitiesGreet customers in the service drive...
-
Customer Service Representative
1 week ago
Statesville, North Carolina, United States Cox Communications Full timeAbout Cox AutomotiveCox Automotive is a leading provider of automotive solutions, dedicated to delivering exceptional experiences for drivers and dealers alike. Our team is passionate about transforming the way the world buys, owns, sells, or simply uses cars.Job SummaryWe are seeking a highly motivated and customer-focused Customer Care Specialist to join...
-
Home Health Sales Representative
1 day ago
Statesville, North Carolina, United States CenterWell Home Health Full timeAbout the RoleWe are seeking a highly motivated and experienced Home Health Sales Representative to join our team at CenterWell Home Health. As a key member of our sales team, you will play a critical role in promoting our homecare services to healthcare professionals and organizations within an assigned territory.Key ResponsibilitiesDevelop and Maintain...
-
Statesville, North Carolina, United States YMCA of Northwest North Carolina Full timeAbout the RoleWe are seeking a highly motivated and energetic individual to join our team as a Lifeguard - Aquatic Safety Specialist at the YMCA of Northwest North Carolina. As a Lifeguard, you will be responsible for ensuring the safety of our members and participants in the pool area.Key ResponsibilitiesMaintain active surveillance of the pool area to...
-
Customer Service Representative
1 day ago
Statesville, North Carolina, United States Walmart Full timeJob OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include:Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Processing returns, refunds, and financial...
-
Culinary Services Supervisor
2 weeks ago
Statesville, North Carolina, United States Iredell Memorial Hospital Incorporated Full timePosition OverviewThe Culinary Services Supervisor is responsible for overseeing and guiding staff involved in the preparation, serving, and cleanup of meals for patients and cafeteria services. This role requires comprehensive access to patient health information through specialized software systems.Work Schedule: 5:00 AM - 1:30 PM, 12:00 PM - 8:30 PM;...
-
Team Member
1 month ago
Statesville, North Carolina, United States Lowe's Full timeJoin us at Lowe's to earn a competitive Hourly Rate, Full & Part-Time Benefits, Tuition Reimbursement, Bonus eligible, Calm Work Life Services, Paid Time Off, and an Associate Discount Our discounts are not only at Lowe's The Benefit Hub provides discounts and rewards to all Lowe's employees. Discounts available to various merchants and service providers...
-
Restaurant Team Member
23 hours ago
Statesville, North Carolina, United States Loves Travel Stops & Country Store Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service, maintaining a clean and sanitized work environment, and ensuring high-quality food service.Key ResponsibilitiesCustomer...
-
Customer Service Representative
6 days ago
Statesville, North Carolina, United States Spectrum Full timeAbout SpectrumSpectrum is a leading retail company that offers a unique blend of products and services to its customers.Job SummaryWe are seeking a highly motivated and results-driven Sales Specialist to join our team in Statesville, North Carolina. As a Sales Specialist, you will be responsible for providing exceptional customer service and driving sales...
-
PT Seasonal Team Member
4 days ago
Statesville, North Carolina, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Part-Time Seasonal Team Member to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting our sales goals.Key ResponsibilitiesCustomer Service:...
-
Client Service Associate
1 week ago
Statesville, North Carolina, United States Domino's Franchise Full timeJoin Our TeamAdaptable working hoursAttractive salary packageEngaging workplace atmosphereWe are looking for dedicated Customer Service Representatives to manage customer inquiries and support the pizza preparation process. If you thrive in a collaborative environment and enjoy interacting with customers, this position is an excellent fit for you.