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Customer Service Representative

2 months ago

Statesville, North Carolina, United States Love's Travel Stops Full time

Join Our Dynamic Team

Are you passionate about enhancing customer experiences and driving operational excellence? We are excited to invite a Customer Service Representative to our organization, where you will be an integral part of our Truck Care operations. Here, you will discover a supportive work atmosphere, competitive compensation, and a range of benefits, including:

  • Paid Time Off
  • Flexible Work Hours
  • 401(k) with a 100% match up to 5%
  • Comprehensive Medical/Dental/Vision Coverage after 30 days
  • Opportunities for Professional Growth
  • Quarterly Incentive Program
  • Immediate Job Openings

Key Responsibilities:

  • Ensure a safe and tidy work environment
  • Greet and assist clients, recording their service requirements
  • Provide estimates for repairs, inform about promotions, and guarantee customer satisfaction
  • Keep clients updated and address any inquiries or issues

Qualifications:

  • Prior experience in customer service or sales is advantageous
  • Must possess a valid driver's license, maintain a clean safety record, and pass a drug test

Essential Skills:

  • Outstanding communication and customer service abilities
  • Strong organizational skills and the ability to manage multiple tasks
  • Capability to collaborate effectively within a team
  • Physical Requirements: standing, walking, bending, and lifting heavy objects

Become Part of Our Team

Join a team that prioritizes customer satisfaction, where creativity and commitment fuel our achievements. We look forward to welcoming you aboard.

Our Commitment to Diversity

We are dedicated to being an Equal Opportunity Employer and encourage veterans to apply. At Love's Travel Stops and Country Stores, we have a long-standing tradition of serving our customers and contributing to our communities while fostering a diverse workplace.

Explore Our Family of Companies:

  • Gemini Motor Transport
  • Speedco and Love's Truck Care
  • Musket
  • Trillium
  • TVC Pro-driver

We invite you to explore the opportunity to join our esteemed team. EOE-Protected Veterans/Disability