Customer Experience Director

About the RoleAs a Senior Director, Customer Experience at Bristol Myers Squibb Company, you will be responsible for developing and implementing global strategies to enhance customer experience across all field medical interactions. This role requires collaboration with internal stakeholders to ensure alignment with overall business strategy.Key...

**Salary:** $120,000 - $180,000 per year (based on experience)We are looking for a highly motivated Digital Transformation Director - Customer Experience to join our team at Kyowa Kirin. As a key member of our organization, you will be responsible for leading the digital transformation of our customer experience.Key Responsibilities:Develop and execute a...

About the RoleWe are seeking an experienced Digital Experience Director to lead our omnichannel customer experience strategy and brand initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to drive business growth through digital channels.The ideal candidate will have a strong background in digital...

Lead Service Designer Role at MaximusWe are seeking a seasoned Service Experience Director to join our Digital Solutions organization, leading the way in digital transformation for our government clients. As a pivotal member of our team, you will play a strategic role in shaping public program experiences to improve service delivery aligned with the mission...

Job Title: Customer Service DirectorWe are seeking a highly skilled and experienced Customer Service Director to lead our team of call representatives in delivering exceptional customer service.Key Responsibilities:Manage a team of call representatives, providing guidance and support to ensure high-quality service delivery.Monitor call queue volume and...

About the RoleThe Customer Service Director is responsible for leading a team of Call Representatives who handle in-bound calls from members and providers regarding their medical, dental, and vision benefits. The role involves monitoring quality and adherence goals, developing training needs, and addressing escalated calls. Approximately 35-40% of the day is...

Job DescriptionThis Senior Director role is responsible for developing the global Field Medical Customer Experience (FM CX) strategy and driving the evolution of all FM roles, in alignment with overall business goals and customer needs.The successful candidate will lead the design and implementation of FM initiatives that improve the overall customer...

About UsBristol Myers Squibb is a leading biopharmaceutical company dedicated to transforming patients' lives through science. Our employees play an integral role in work that goes far beyond ordinary.The JobWe are seeking a Senior Director, Customer Experience to join our team in Uxbridge-GB. As a key member of our Field Medical Excellence team, you will be...

The Lovesac Company is committed to providing a positive and supportive work environment for our associates. As a Customer Experience Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth. Your primary responsibilities will include actively engaging with customers, achieving personal sales goals, and...

Join Anthropologie and contribute to driving sales through providing a genuine and unique experience to each customer.ResponsibilitiesCustomer Engagement: Initiates genuine conversations to engage with customers in a personalized way, making all feel welcome, heard, and valued.Selling Environment: Supports a selling environment in all areas of the sales...

About Best BuyAt Best Buy, we're committed to enriching lives through technology. Our mission is to bring humanized and personalized tech solutions to every stage of life, from our stores to customers' homes.Job OverviewWe're seeking a highly motivated Retail Sales Associate to join our team! As a key member of our sales floor, you'll be responsible for...

Job Description">We're looking for a Customer Service Rep to join our Domino's team! As a representative of our brand, you'll be responsible for delivering exceptional customer experiences, managing orders, and maintaining a clean and welcoming store environment.">About You">* You have excellent communication and interpersonal skills* You're able to work...

In this role, you will be responsible for creating an exceptional customer experience by providing personalized service and support.Essential Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.Retail Operations: Process customer transactions accurately and efficiently.Inventory Management:...

Responsibilities and Qualifications:Actively engage with customers using our selling techniques.Achieve personal sales goals and key performance indicators.Provide attentive service to all customers and build customer loyalty.Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.Guide the customer from...

About Playa BowlsPlaya Bowls is New Jersey's Original Acai Shop, founded in 2014. Our mission is to serve high-quality, innovative products that support healthier lifestyles and inspire fun, excitement, and togetherness.What We OfferA Competitive Salary: $15-$18 per hour (estimated), plus credit card and cash tips.Development Opportunities: Grow your skills...

About the Job:We are looking for a skilled Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for supporting Management in promoting a customer and product-focused sales culture, driving sales, and maintaining knowledge of current sales and promotions.Responsibilities:Sales and Customer Service:Meet company...

Job OverviewA-1 Limousine Inc. is a leading provider of high-end transportation services.We are seeking a skilled Customer Service Representative to join our team. As a CSR, you will be responsible for delivering exceptional customer experiences through various channels of communication.

Company OverviewVP Management is a dynamic and growing management company dedicated to providing exceptional customer experiences. Our team is committed to delivering high-quality services that exceed our guests' expectations.Salary and BenefitsThe Guest Satisfaction Specialist will be compensated with a competitive salary and comprehensive benefits package,...

About Warby ParkerWarby Parker is a leading eyewear company dedicated to delivering stylish and affordable glasses. As a Sales Associate at Warby Parker, you will be part of a dynamic team that shares our values and passion for exceptional customer service.Your ResponsibilitiesYou will delight customers through nothing-but-wonderful service, demonstrating...

About Educational Testing Service (ETS): ETS is a global education and talent solutions organization. Our mission is to enable lifelong learners worldwide to be future-ready.">Estimated Salary: $85,000 - $110,000 per year">We are seeking an experienced professional to join our team as a Customer Success Manager. In this role, you will work closely with...