Customer Experience Lead

3 weeks ago


Princeton, New Jersey, United States Educational Testing Service Full time

About Educational Testing Service (ETS): ETS is a global education and talent solutions organization. Our mission is to enable lifelong learners worldwide to be future-ready.

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Estimated Salary: $85,000 - $110,000 per year

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We are seeking an experienced professional to join our team as a Customer Success Manager. In this role, you will work closely with clients to understand their needs and provide tailored solutions to drive business growth.

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This position requires strong analytical and problem-solving skills, with the ability to communicate complex ideas in a clear and concise manner. You will also have experience working with cross-functional teams to deliver results-oriented projects.

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  • Key Responsibilities:
  • Develop and implement customer success strategies to drive revenue growth
  • Build and maintain strong relationships with key clients
  • Analyze data to identify trends and areas for improvement

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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