Store Operations Manager

3 days ago

Lexington, Kentucky, United States TSC Full time
Job Summary

This position is responsible for overseeing the operational aspects of a retail store, serving as the second-in-command to the Store Manager. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for driving sales and customer satisfaction.

Key Responsibilities
  • Assist the Store Manager in providing leadership and direction to the Sales team and Team Leaders.
  • Ensure a positive customer shopping experience by maintaining a well-organized and visually appealing store environment.
  • Perform operational activities throughout the store, including opening and closing procedures, cash handling, and inventory management.
  • Train Sales Team Members on the appropriate application of policies and procedures.
  • Drive sales performance and metrics through the team by leading a robust selling culture.
  • Responsible for all selling metrics, including customer experience scores.
  • Deliver Legendary Service to customers and drive sales through selling initiatives.
  • Responsible for having superior product knowledge within the business and creating a culture of continuous product knowledge training within the Sales Team.
  • Motivate and engage Sales Team Members to ensure they represent and embrace TSC Values and understand TSC's goals.
  • Responsible for selling skills training and monthly training for all Sales Team Members.
  • Foster a competitive yet collaborative environment throughout the Team to achieve company goals and sales plan.
  • Assess individual performance through observations and measurements, and suggest coaching as needed.
  • Have analytical skills to review data, identify the key pieces of information that are most relevant, draw meaningful conclusions, and identify actionable takeaways.
  • Ensure that the sales floor has adequate coverage by assigning Team Members appropriately throughout the day to ensure Legendary Customer Service.
  • Assist the Store Manager with leading, coaching, and developing the Sales Team Members and Team Leaders on driving company selling initiatives and delivering legendary service.
Requirements
  • Previous retail leadership experience is required.
  • Prior sales and supervisory experience is strongly preferred.
  • Farming, ranching, pet/equine, or welding knowledge is preferred.
  • Must be 18 years of age or older and possess a valid driver's license.
  • High school diploma or the equivalent is required.
  • Bachelor's degree from an accredited college or university in Business Administration or related field is preferred.
Preferred Knowledge, Skills, or Abilities
  • Ability to perform and execute principle responsibilities of Team Members.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
  • Experience with customer Service and selling skills.
  • Excels in a fast-paced work environment.
Working Conditions
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Ability to work outdoors in adverse weather conditions.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
  • Working environment is favorable, generally working inside with moderate noise.
Physical Requirements
  • This position is non-sedentary.
  • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to process information/merchandise through the point-of-sale system.
  • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
  • Ability to successfully complete all required training.
  • Ability to drive or operate a vehicle for business needs.
  • Ability to travel as required in support of district needs.
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.

  • Store Operations Manager

    7 days ago

    Lexington, Kentucky, United States Walgreens Full time

    Job Description:Job Summary:We are seeking a highly motivated and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and leading a team of retail associates.Key Responsibilities:Oversee the daily operations of the store,...

  • **Store Operations Manager**

    4 weeks ago

    Lexington, Kentucky, United States TSC Full time

    About the RoleThis position is responsible for driving sales performance and metrics through the team by leading a robust selling culture. The ideal candidate will have previous retail leadership experience and a strong understanding of sales and supervisory principles.Key ResponsibilitiesAssist the Store Manager in providing leadership and direction to the...

  • Assistant Manager

    1 month ago

    Lexington, Kentucky, United States Jimmy John Full time

    At Jimmy John's, we're looking for a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a key role in overseeing in-store operations and ensuring that our stores are running smoothly and efficiently.Key Responsibilities:Lead by example and execute systems and procedures with 100% integrityEnsure that all...

  • Store Manager

    2 weeks ago

    Lexington, Kentucky, United States Ken Towery's Tire & Auto Care Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at Ken Towery's Tire & Auto Care. As a Store Manager, you will be responsible for leading a team of sales and technical professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLeadership and Team Management: Develop and...

  • Store Manager Trainee

    7 days ago

    Lexington, Kentucky, United States Farmers Home Furniture Full time

    About Farmers Home FurnitureEstablished in 1949, Farmers Home Furniture is a leading furniture retailer with over 260 locations throughout the Southeast. Our company is employee-owned and operated, built on the principles of fairness, trust, and excellent customer service.Job SummaryWe are seeking a highly motivated and results-driven Store Manager Trainee...

  • Retail Store Manager Assistant

    4 weeks ago

    Lexington, Kentucky, United States Follett Full time

    Job SummaryFollett is seeking a highly motivated and experienced Assistant Retail Store Manager to join our team. As a key member of our retail operations team, you will play a critical role in driving sales growth, delivering exceptional customer service, and ensuring operational excellence in our stores.Key ResponsibilitiesStore Operations: Assist the...

  • Store Manager Trainee

    2 weeks ago

    Lexington, Kentucky, United States Farmers Home Furniture Full time

    About Farmers Home FurnitureEstablished in 1949, Farmers Home Furniture is one of the top 100 furniture retailers in the US. Our company has grown to have over 260 store locations throughout the Southeast. Employee-owned and operated, our relationship-based business holds to our founder's original principles of fairness, trust, and excellent service to our...

  • Store Sales Manager

    3 weeks ago

    Lexington, Kentucky, United States TSC Full time

    Job SummaryThis position is responsible for driving sales performance and metrics through the team by leading a robust selling culture. The ideal candidate will have previous retail leadership experience and a strong understanding of customer service and selling skills.Key ResponsibilitiesAssist the Store Manager in providing leadership and direction to the...

  • Optical Operations Manager

    4 weeks ago

    Lexington, Kentucky, United States EssilorLuxottica Full time

    Job SummaryWe are seeking a highly skilled and experienced Optical Operations Manager to join our team at EssilorLuxottica. As a key member of our leadership team, you will be responsible for driving business growth, improving store performance, and delivering exceptional customer experiences.Key ResponsibilitiesBusiness Development: Develop and implement...

  • Night Operations Manager

    4 weeks ago

    Lexington, Kentucky, United States Saver Group Full time

    Job SummaryThis position directs the daily activities of store team members in the absence of the Store Manager and Assistant Store Manager during assigned shifts. The Night Manager is responsible for store operations by closing the store when scheduled, protecting store property and funds, and monitoring employee performance during assigned shifts.Key...

  • Retail Operations Manager

    2 weeks ago

    Lexington, Kentucky, United States Hibbett Retail, Inc. Full time

    Job Title: Manager In TrainingHibbett Retail, Inc. is seeking a highly motivated and customer-focused Manager In Training to join our team. As a Manager In Training, you will assist the Store Manager in controlling the assets of Hibbett I City Gear and consult with them in establishing action plans to accomplish departmental and overall store...

  • Store Manager in Training Position

    4 weeks ago

    Lexington, Kentucky, United States Circle K Stores Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager in Training to join our team at Circle K Stores Inc. This is a fantastic opportunity for a retail professional to take on a leadership role and contribute to the success of our stores.Key ResponsibilitiesRecruit, hire, and train positive and enthusiastic employees to provide excellent...

  • Assistant Manager

    2 weeks ago

    Lexington, Kentucky, United States EssilorLuxottica Full time

    Job Title: Assistant ManagerWe are seeking an experienced and motivated Assistant Manager to join our team at EssilorLuxottica. As an Assistant Manager, you will play a key role in supporting the Store Manager in leading the store team and driving sales growth.Key Responsibilities:Support the Store Manager in leading the store team and driving sales...

  • Assistant Store Manager

    4 weeks ago

    Lexington, Kentucky, United States Tuesday Morning Full time

    **Unlock Your Potential with Tuesday Morning****Job Category:** Retail**Requisition Number:** PARTT01671**Job Details****About the Role**Tuesday Morning is a leader in off-price retail, offering a unique blend of upscale decorative home accessories, housewares, seasonal goods, and famous-maker gifts. Our mission is to provide fresh and exciting merchandise...

  • Operations Manager

    1 month ago

    Lexington, Kentucky, United States WhiteWater Express Car Wash Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at WhiteWater Express Car Wash. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our car wash facility and ensuring that our customers receive exceptional service.Key ResponsibilitiesLeadership and Team...

  • Shipping Operations Manager

    4 weeks ago

    Lexington, Kentucky, United States Standlee Premium Western Forage Full time

    Job SummaryThe Shipping Supervisor is the primary leader for shipping employees, ensuring that finished goods are retrieved from production, stored, and loaded for outbound shipments. This role requires strong leadership and supervision skills, as well as the ability to manage inventory and ensure accurate shipping documents.Key ResponsibilitiesLeadership...

  • General Merchandise Manager

    3 weeks ago

    Lexington, Kentucky, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled General Merchandise Manager to join our team at the University Store. As a key member of our leadership team, you will be responsible for overseeing the merchandising and sales of apparel, general merchandise, and other non-book products.Key ResponsibilitiesDevelop and implement merchandising strategies to drive...

  • Retail Store Closing Lead

    4 weeks ago

    Lexington, Kentucky, United States Burlington Full time

    Burlington - Job Opportunity **Retail Store Closing Lead Role** As a key member of the store leadership team, you will be responsible for supporting the store's nighttime operations. Your duties will include: * Working closing shifts on nights and weekends as part of the leadership rotation schedule * Completing closing communication for the opening...

  • Lead Store Associate Part-Time

    4 weeks ago

    Lexington, Kentucky, United States DSW Full time

    {"**Job Summary**": "We are seeking a highly motivated and experienced Lead Store Associate to join our team at DSW. As a key member of our store leadership team, you will be responsible for driving sales and results, while promoting a positive work environment and executing operational processes in compliance with company standards and policies.", "**Key...

  • Production Manager

    2 weeks ago

    Lexington, Kentucky, United States Paul Davis Company Owned Store Full time

    Job Title: Production ManagerAt Paul Davis Company Owned Store, we are seeking a highly skilled and experienced Production Manager to join our team. As a key member of our leadership team, you will be responsible for successfully leading and managing all reconstruction projects to completion, on time and on budget.Key Responsibilities:Manage and delegate the...