Domino's Experience Ambassador

3 weeks ago


Trussville, Alabama, United States Domino's Franchise Full time
Job Overview

As a Customer Service Representative at Domino's Franchise, you will be the face and voice of our brand, responsible for delivering exceptional customer experiences in-store and over the phone.

Key Responsibilities
  • Customer Engagement: Greet customers with a positive and engaging attitude, providing personalized service to ensure a memorable experience.
  • Order Taking: Accurately take customer orders using our technology and Point of Sales System, ensuring seamless transactions.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to our high standards of cleanliness and safety.
  • Drive-Up and Curbside Experience: Ensure a smooth and efficient drive-up and curbside experience, prioritizing customer satisfaction.
  • Customer Concerns: Proactively address customer concerns, working closely with management to resolve issues and exceed customer expectations.
  • Order Accuracy: Ensure orders are accurate, complete, and meet our quality standards, providing a final impression on our customers.
Requirements
  • Communication Skills: Effective communication with team members and customers, ensuring seamless interactions.
  • Multi-Tasking: Ability to work efficiently under pressure, handling multiple tasks simultaneously.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
  • Adaptability: Flexibility to work varied shifts, including nights and weekends, as needed.
  • Customer Focus: Strong customer service skills, with a focus on delivering exceptional experiences.
What We Offer
  • Opportunity to Grow: Develop your skills and career in a dynamic and fast-paced environment.
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Team Environment: Collaborative and supportive team culture.


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