Guest Services Ambassador

7 days ago


CA United States Santa Barbara Zoo Full time
Job Summary

We are seeking a highly motivated and enthusiastic Guest Services Ambassador to join our team at the Santa Barbara Zoo. As a key member of our operations team, you will play a vital role in ensuring that our guests have a positive and memorable experience during their visit.

Key Responsibilities
  • Provide exceptional customer service to all guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with other team members to promote the sale of memberships and process related paperwork.
  • Operate the ticket sales and customer service desk at Admissions and Parking, handling cash and credit transactions with accuracy and efficiency.
  • Ensure the safety of our guests by closing gates and blocking tracks on the train, as well as performing sanitation duties to protect against COVID-19.
  • Respond to guest inquiries, comments, and criticisms in a timely manner, adhering to our guest relations procedures.
  • Associate with guests to share information, identify their needs, and make their experience a more personal one, providing a high level of customer service and satisfaction.
  • Perform opening and closing procedures, ensuring that all necessary tasks are completed and our presentation standards for cleanliness and maintenance are met.
  • Follow cash handling and point of sale procedures as outlined in our Employee Policy Manual.
  • Adhere to our policies and procedures as outlined in the Employee Policy Manual.
Requirements
  • Applicants must be at least 16 years of age (work permit required for 17 and under, unless graduated from high school).
  • Outgoing personality with a positive attitude is required.
  • Prior customer service and cash handling experience is a must.
  • Ability to stand/walk for up to two continuous hours and access all areas of the facility.
  • Must be able to work weekdays, some weekends, holidays, school breaks, and some evenings when events or training are scheduled.
Benefits and Perks
  • Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round.
  • Free parking M-F, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchases.
  • Access to the San Diego Zoo Global Academy platform, professional development events, and lunch & learn opportunities.


  • , CO, United States OCI Hospitality Full time

    Job OverviewOCI Hospitality is seeking a highly skilled Guest Service Representative to join our team. As a Guest Service Representative, you will be the first point of contact for our guests, setting the tone for their entire stay. You will be responsible for providing exceptional customer service, handling guest requests, and ensuring that our guests have...


  • , TX, United States Nothing Bundt Cakes Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly motivated and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key...


  • , MN, United States Westwood Community Church Full time

    Job SummaryWe are seeking a highly skilled and compassionate Guest Services Representative to join our team at Westwood Community Church. As a key member of our Executive Office Management team, you will be responsible for providing exceptional customer service to our guests, both on the phone and in person.Key ResponsibilitiesGreet and assist guests with a...


  • West Hollywood, CA , USA, United States Kimpton Hotels & Restaurants Full time

    About the RoleThe Guest Service Agent is a key member of our hotel team, responsible for providing exceptional service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRegistration and check-out: Ensure a smooth and efficient check-in...


  • Williamsburg, VA, United States Seaworld Full time

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Receive up...


  • Williamsburg, VA, United States Seaworld Full time

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Receive up to...


  • Williamsburg, VA, United States Seaworld Full time

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Receive up to...

  • Client Ambassador

    3 days ago


    , CA, United States The Salvation Army Full time

    Job SummaryThe Salvation Army is seeking a Client Ambassador to provide a safe and respectful environment for clients at the Bell Shelter. This role involves monitoring the facility, clients, and guests, and ensuring compliance with facility rules.Key ResponsibilitiesMonitor and maintain a safe and clean environment within the facilityEnsure clients...


  • Long Beach, CA, USA, United States Queen Mary Hotel - Union Payroll Full time

    {"Responsibilities": "Key ResponsibilitiesProvide exceptional guest service by ensuring prompt recognition and seating of all guests in outlets as assigned.Assist servers in providing attentive, courteous, and efficient service to guests throughout their dining experience.Support the cashier in the collection of payment for all guest transactions.Maintain...

  • Customer Ambassador

    3 days ago


    , UT, United States Compass Group, North America Full time

    Job SummaryCompass Group, North America is seeking a Customer Ambassador to join our team. As a Customer Ambassador, you will be responsible for driving a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.Essential Duties and Responsibilities:Greet every customer and...

  • Brand Ambassador

    2 months ago


    Chesterfield, MO, United States Main Event Chesterfield Full time

    Job DescriptionAt Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to...

  • Brand Ambassador

    2 weeks ago


    Chesterfield, MO, United States Main Event Chesterfield Full time

    Job DescriptionAt Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to...


  • , CA, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Aide to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests,...

  • Guest Service Agent

    3 weeks ago


    Carlsbad, CA, USA, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Omni Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide a warm and welcoming experience to guests...


  • , CA, United States Guest Services, Inc. Full time

    Job SummaryThe Retail Sales Associate is responsible for providing exceptional customer service and assisting customers in making purchases.Key ResponsibilitiesAssist customers in finding products and answering questions about company offerings.Process transactions accurately and efficiently.Maintain a clean and organized sales area.Provide excellent...

  • Fitness Ambassador

    1 week ago


    , LA, United States Crunch Fitness - Fit Fusion LLC Full time

    Job OverviewAt Crunch Fitness - Fit Fusion LLC, we're seeking a highly motivated and enthusiastic Brand Ambassador to join our team. As a key member of our fitness community, you will play a vital role in delivering an exceptional member experience and promoting our brand values.ResponsibilitiesProvide exceptional customer service to members and guests,...


  • West Hollywood, CA , USA, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering exceptional guest service and creating a welcoming experience for our customers.Key ResponsibilitiesGuest Service: Provide top-notch service to our guests, responding to their needs...

  • Game Ambassador

    2 weeks ago


    Boston, MA, United States Puttshack Full time

    Game Ambassador About Puttshack: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really about having fun - and doing...


  • Williamsburg, VA, United States Seaworld Full time

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Receive up to...


  • Williamsburg, VA, United States Seaworld Full time

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Receive up to...