Fitness Ambassador
22 hours ago
At Crunch Fitness - Fit Fusion LLC, we're seeking a highly motivated and enthusiastic Brand Ambassador to join our team. As a key member of our fitness community, you will play a vital role in delivering an exceptional member experience and promoting our brand values.
Responsibilities
- Provide exceptional customer service to members and guests, ensuring a positive and engaging experience.
- Drive brand awareness and lead generation through various channels, including social media and in-club promotions.
- Promote membership privileges, including tanning, group fitness, small group training, and childcare, to members and potential customers.
- Meet or exceed lead generation and sales performance KPIs as an individual and as part of the team.
- Check in members and guests accurately and efficiently, resolving any issues that may arise.
- Communicate effectively with members and guests through phone calls and in-person interactions.
- Represent the Crunch brand in a professional and courteous manner, promoting our values and services to local businesses and the community.
- Stay up-to-date on all club facilities, services, programs, and schedules, providing expert knowledge to members and guests.
- Create a buzz around fitness and wellness in the community.
- Perform opening and closing checklists and shift duties as assigned.
Requirements
- Minimum 1 year of experience in a service-oriented position preferred.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- CPR/AED certification required (can be obtained within 30 days of hire).
- Reliable transportation.
Physical Requirements
- Ability to lift or move up to 50 pounds.
- Prolonged standing and walking required for daily duties.
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