Human Resources Support Center Representative
6 days ago
Job Summary
The Support Center Representative - HR will be responsible for operating the telephone console, performing communication activities, and handling various duties. This is a temporary role through 12/31/2025, with full-time hours from Monday to Friday, 8:30am to 4:30pm, with a hybrid schedule.
Key Responsibilities
- Operate the telephone console, answering incoming calls on the main number and extending calls to the appropriate extension number.
- Perform various communications and emergency activities, including answering and responding to alarms and activating emergency procedures.
- Answer general caller questions, according to policy, and call floors to exchange information regarding patient room changes.
- Answer the TTY (phone for the deaf) in a prompt manner and log difficult or questionable calls.
- Perform routine clerical duties, including maintaining records, files, and cards for adjustments to charges, admissions, and other information.
- Call the appropriate office when an alarm sounds, disseminate patient contact information, and expedite calls.
- Provide telephone numbers and room numbers as required.
- Use telecommunications and access patient systems.
- Perform related duties as required.
Requirements
- High School Diploma or equivalent required.
- 1-3 years of relevant experience required.
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