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Dispatch Sales Associate
2 months ago
We are seeking a highly skilled and detail-oriented Dispatch Inside Sales Associate to join our team at CraneWorks, Inc. This individual will be responsible for communicating with customers and drivers, monitoring on-time pickup and delivery of equipment, and serving as the main point-of-contact for company drivers.
Key Responsibilities- Provide exceptional customer service and respond to incoming sales calls.
- Dispatch cranes for incoming and outgoing deliveries, utilizing knowledge of logistics and load charts.
- Maintain and manage customer contact lists to grow revenue and develop customer relationships.
- Work collaboratively with the outside sales force to gain new customers and maintain existing relationships.
- Execute specific sales initiatives and utilize Microsoft Office skills, including Excel, Word, and Outlook.
- Proficient in Microsoft 365, including Microsoft Word and Excel.
- Exceptional relationship-building skills and strong ability to multitask in a fast-paced environment.
- Excellent interpersonal and communication skills, with a focus on customer service.
- Detail-oriented professional with good judgment and ability to multitask and remain organized.
This role is performed in an office environment, equipment shop environment, or job site, with occasional exposure to noise, fumes, and chemicals.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 50 pounds and climb on and off heavy mobile equipment safely.
