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Account Specialist

2 months ago

Fort Lauderdale, Florida, United States Cargotec Full time
About the Role

We are seeking a highly motivated and results-driven Account Specialist to join our team at Cargotec. As an Account Specialist, you will play a critical role in driving business growth and customer satisfaction.

Key Responsibilities
  • Develop and execute sales strategies to meet or exceed sales targets and customer satisfaction goals.
  • Build and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
  • Collaborate with internal teams, including sales, marketing, and customer experience, to ensure seamless customer interactions.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform sales strategies.
  • Conduct regular business reviews with customers to assess satisfaction, identify areas for improvement, and develop plans to address any concerns.
  • Work closely with the sales team to develop and implement sales tactics, budgets, and action plans to meet or exceed company KPIs.
Requirements
  • Bachelor's degree in business, marketing, or a related field.
  • 3-5 years of experience in sales, business development, or a related field, preferably in the shipping, cruise, merchant, or offshore industry.
  • Proven track record of success in sales, with a strong understanding of customer needs and market trends.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and business growth.
What We Offer
  • A dynamic and collaborative work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision insurance, flexible spending account, and 401(k) plan.
  • Opportunities for tuition reimbursement and professional development assistance.
  • A global organization with a strong commitment to integrity, quality, and safety.