Patient Engagement Specialist

3 weeks ago

Marquand, Missouri, United States Marathon Health Full time

Company Overview
Marathon Health is a premier provider of innovative primary care services in the United States, catering to 2.5 million eligible patients through a network of approximately 630 employer and union-sponsored clients.

Our extensive offerings encompass advanced primary care, mental health support, occupational health, musculoskeletal care, and pharmacy services, all delivered through over 680 health centers across 41 states. We also provide virtual primary care and mental health services accessible nationwide.

Mission Statement
At Marathon Health, we are dedicated to transforming healthcare delivery with a patient-centered approach, ensuring convenient access to both in-person and virtual care. This commitment leads to enhanced health outcomes and substantial cost savings.

Work Environment
We pride ourselves on fostering a culture of inclusivity and collaboration, creating a positive work atmosphere that attracts exceptional talent, ensuring expertise and compassion in healthcare delivery.

Marathon Health has earned recognition as a five-time winner of the Modern Healthcare Best Places to Work in Healthcare and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

Position Overview
The Patient Care Coordinator at Marathon Health Centers plays a vital role in assisting patients in achieving their personal health improvement objectives. This position requires the ability to quickly adapt to the patient's culture, environment, and aspirations.

Building relationships based on trust and understanding the patient's health benefits program, as well as the local healthcare community, is essential.

Key Responsibilities
The Patient Care Coordinator will:

  • Engage patients in their health improvement journey and provide care coordination services.
  • Act as a resource and advocate for patient healthcare needs.
  • Manage and develop care coordination services for patients.
  • Coordinate the integration of care management functions with external service organizations and healthcare facilities.

This role involves spending approximately 20% of the time on clinically related tasks and 80% on administrative and patient benefit-related services.

Essential Duties
In collaboration with the clinical team, the Patient Care Coordinator will:

  • Plan pre-visit workflows to ensure care completion prior to patient visits.
  • Coordinate care with hospitals, emergency rooms, consulting physicians, and community resources.
  • Facilitate smooth transitions for patients treated at other facilities.
  • Provide follow-up and coordination with extended care teams.
  • Educate patients about self-management tasks and chronic disease management.

Qualifications
The ideal candidate will possess:

  • An associate degree in healthcare or a related field.
  • A minimum of three years of experience in utilization review, case management, outpatient primary care, or care coordination.
  • Bilingual proficiency in Spanish is required.
  • Experience working with diverse populations, including migrant agricultural workers, is preferred.

Skills and Attributes
The successful candidate will demonstrate:

  • Strong leadership and communication skills.
  • Proficiency in utilizing electronic tools, including EMR and patient registries.
  • Ability to provide patient-centered care while incorporating individual preferences.
  • High levels of confidentiality, discretion, and professionalism.

Compensation and Benefits
Marathon Health offers competitive compensation and a comprehensive benefits package, including health and well-being programs, financial support, and paid time off.

We are committed to empowering our team members to excel in their roles and contribute to building better healthcare.

  • Patient Engagement Specialist

    3 weeks ago

    Marquand, Missouri, United States Freedom Healthworks Full time

    Patient Engagement Specialist & Clinical Support Administrator- Freedom HealthworksLocation: Indianapolis, IN, USACompensation: $16.00 per hourEmployment Type: Full TimeBenefits: Medical, Paid Time OffThe Patient Engagement Specialist plays a crucial role in facilitating the onboarding process for new patients across all healthcare providers at Freedom...

  • Client Engagement Specialist

    3 weeks ago

    Marquand, Missouri, United States Insurance4indy Full time

    Client Engagement Specialist - Insurance4indyPosition: Client Engagement SpecialistLocation: Indianapolis, INCompensation: $40,000 - $45,000 base salary plus commissions (higher end for candidates with prior financial services sales experience)About Us: At Insurance4indy, we are committed to delivering outstanding insurance solutions to our clients. We take...

  • Lead Engagement Specialist

    3 weeks ago

    Marquand, Missouri, United States Bone Dry Roofing Full time

    As a Lead Engagement Specialist at Bone Dry Roofing, you will be an essential member of our customer service team, responsible for managing and addressing eLeads generated through our online forms and lead generation partners. Your main duty will be to connect with prospective clients and effectively nurture leads throughout the sales process. Strong...

  • Community Engagement Specialist

    3 weeks ago

    Marquand, Missouri, United States Care Advisors Full time

    Position Title: Community Engagement Specialist - Social Care Employment Type: Temporary Contractor (1099), Part-time (as needed) Location: Travel within INDIANA Reports To: Social Care Manager Hourly Compensation: $18 - $30/hr + travel stipend (based on experience) CareAdvisors is a pioneering healthcare technology organization dedicated to eliminating...

  • Administrative Support and Client Engagement Specialist

    3 weeks ago

    Marquand, Missouri, United States AllOne Health Full time

    Position Title: Administrative Support and Client Engagement SpecialistJob Category: Clerical Office SupportPosition Overview:At AllOne Health, we are dedicated to enhancing workplace health and productivity. Our mission is to empower employees within global organizations to perform at their best by coordinating medical and behavioral services while...

  • Mobile Patient Monitoring Specialist

    3 weeks ago

    Marquand, Missouri, United States Compass Group, North America Full time

    Company Overview:At Compass Group, North America, we are dedicated to delivering exceptional service and support in healthcare environments. Our mission is to enhance the patient experience through dedicated hospitality and care.Position Summary:We are currently seeking a part-time Mobile Patient Monitoring Specialist. This role involves providing visual and...

  • Customer Engagement Specialist

    3 weeks ago

    Marquand, Missouri, United States Versiti Inc. Full time

    Overview:Versiti is a unique organization that blends donor contributions, scientific exploration, and precision medicine, recognizing the invaluable nature of blood and life. Home to the esteemed Blood Research Institute, we facilitate life-saving donations from our supporters and provide the scientific foundation for medical advancements through our...

  • Patient Registration Specialist

    7 days ago

    Marquand, Missouri, United States LHH Recruitment Solutions Full time

    Job Summary: LHH Recruitment Solutions is seeking a highly organized and detail-oriented Patient Registration Specialist to join our team. As a Patient Registration Specialist, you will be responsible for ensuring the smooth registration process for patients, maintaining accurate records, and providing exceptional customer service.Key...

  • Nighttime Patient Care Specialist

    3 weeks ago

    Marquand, Missouri, United States IU Northwest Full time

    Location: Indianapolis, IN, US, 46218 About the Role: As a Nighttime Patient Care Specialist, you will play a vital role in providing compassionate care and support to individuals by promoting participation in group activities, social engagements, and various therapeutic initiatives. You will work collaboratively with a team of interdisciplinary...

  • Patient Support Specialist

    3 weeks ago

    Marquand, Missouri, United States Indiana University Health Full time

    Role OverviewThe Patient Support Specialist serves as a vital point of contact for individuals seeking assistance with their healthcare inquiries. This position involves responding to patient questions through various communication channels, including phone and email.Key ResponsibilitiesInquiry Management: Address patient inquiries efficiently, ensuring...

  • Community Engagement Representative

    3 weeks ago

    Marquand, Missouri, United States CycleBar Full time

    CycleBar Experience Specialist Part-Time Position We are on the lookout for enthusiastic, passionate, and sales-driven individuals who are fitness-oriented and have a strong affinity for community engagement and our brand. As a rapidly expanding Indoor Cycling Franchise, we seek team members who aspire to grow alongside us. Our CycleBar Experience Specialist...

  • Tenant Engagement Specialist

    2 weeks ago

    Marquand, Missouri, United States JLL Full time

    About JLLJLL is a premier professional services and investment management firm that specializes in real estate. With operations spanning over 80 countries and a dedicated workforce of more than 91,000 professionals globally, we assist real estate owners, occupiers, and investors in achieving their business goals. As a Fortune 500 company, we are committed to...

  • Customer Engagement Specialist

    2 weeks ago

    Marquand, Missouri, United States Versiti Inc. Full time

    Overview:Versiti is a unique blend of donors, scientific inquiry, and precision medicine, recognizing the invaluable contributions of blood and life. We are home to the esteemed Blood Research Institute, facilitating life-saving donations from our contributors while providing the scientific foundation for medicine through our diagnostic laboratories. Versiti...

  • Customer Engagement Specialist

    2 weeks ago

    Marquand, Missouri, United States Mr. Plumber Indiana Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Mr. Plumber Indiana. As a Sales Representative, you will be responsible for engaging with customers, generating interest in our residential water treatment services, and scheduling appointments for our Sales Consultants to provide estimates.Key...

  • Employee Engagement Coordinator

    3 weeks ago

    Marquand, Missouri, United States Flaherty & Collins Properties Full time

    Job OverviewLocationCorporate Office - Indianapolis, INEmployment TypeFull TimeTravel RequirementsUp to 25%ShiftDayCategoryHuman ResourcesPosition SummaryTalent Experience SpecialistLocation: Indianapolis, INReports to: Director of Talent ManagementKey ResponsibilitiesDevelops and executes strategies to cultivate a positive and engaging workplace...

  • Patient Account Specialist

    3 weeks ago

    Marquand, Missouri, United States eCommunity Full time

    Become Part of Our Team At eCommunity, we are dedicated to fostering a sense of belonging and care within our neighborhoods. With over six decades of service, our commitment to community remains unwavering. We strive to deliver the highest quality of care through advanced technology and active community engagement. Our focus is on empowering our healthcare...

  • Employee Engagement Coordinator

    2 weeks ago

    Marquand, Missouri, United States Flaherty & Collins Properties Full time

    Job OverviewLocationCorporate Office - Indianapolis, INEmployment TypeFull TimeTravel RequirementsUp to 25%ShiftDayCategoryHuman ResourcesPosition SummaryTalent Experience SpecialistLocation: Indianapolis, INReports to: Director of Talent ManagementKey ResponsibilitiesDevelops and executes strategies to cultivate a positive and engaging workplace...

  • Employee Engagement Coordinator

    3 weeks ago

    Marquand, Missouri, United States Flaherty & Collins Properties Full time

    Job OverviewLocationCorporate Office - Indianapolis, INEmployment TypeFull TimeTravel RequirementsUp to 25%Shift ScheduleDayDepartmentHuman ResourcesPosition SummaryTalent Experience SpecialistLocation: Indianapolis, INReports to: Director of Talent ManagementKey ResponsibilitiesDevelops and executes strategies to cultivate a supportive and engaging...

  • Patient Billing Specialist

    3 weeks ago

    Marquand, Missouri, United States Community Health Network Full time

    Become a Part of Our CommunityAt Community Health Network, we are dedicated to serving our local population with exceptional healthcare services. Our commitment to excellence is supported by innovative technology and a strong emphasis on community engagement through various initiatives and employee programs. We prioritize the growth and development of our...

  • Patient Care Specialist

    5 days ago

    Marquand, Missouri, United States Ascension Full time

    Join Our Team at Ascension LivingWe are committed to providing exceptional services and support to our seniors, allowing them to live healthier and happier lives. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our residents.About the RoleThis position is responsible for providing direct patient care and...