Front Office Operations Manager

7 days ago


San Francisco, California, United States Highgate Hotels Full time

Overview of the Role


The Front Office Operations Manager is a vital position at Highgate Hotels, responsible for ensuring seamless guest experiences and maximizing room revenue.


About Highgate Hotels


Highgate Hotels is a premier real estate investment and hospitality management company with a strong presence in gateway markets across the US, Europe, Latin America, and the Caribbean.


Key Responsibilities


This role requires effective communication and teamwork to deliver exceptional guest service, while maintaining accurate records and overseeing daily operations.


Requirements


To succeed as a Front Office Operations Manager, you will need:



  • A 4-year college degree and at least 1 year of related experience in the hospitality industry.
  • Supervisory experience and proficiency in Windows, Company-approved spreadsheets, and word processing software.
  • Excellent communication and problem-solving skills, with the ability to multitask and prioritize tasks efficiently.
  • A positive attitude, adaptability, and a willingness to learn and grow within the organization.

Benefits and Opportunities


As a valued member of our team, you can expect:



  • A competitive salary of $67,000 per annum, commensurate with your experience and qualifications.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive work environment that fosters collaboration, growth, and success.

Location and Environment


This role is based in San Francisco, California, offering a unique blend of urban excitement and coastal charm.


Evaluate Your Qualifications


If you are a motivated and customer-focused professional with a passion for hospitality, we encourage you to apply for this exciting opportunity.


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