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Medical Scheduling Coordinator

2 months ago

Fairbanks, Alaska, United States Foundation Health Partners Full time

About the Role

Foundation Health Partners is seeking a highly organized and detail-oriented Medical Scheduling Coordinator to join our team. As a Medical Scheduling Coordinator, you will be responsible for coordinating patient scheduling, registration, and pre-certifications for our Outpatient Endocrinology Clinic.

Key Responsibilities

  • Coordinate patient scheduling and registration processes, ensuring accurate and timely documentation of patient information.
  • Verify insurance coverage and obtain pre-authorizations and pre-certifications as needed.
  • Manage patient records and maintain accurate statistical reports.
  • Provide excellent customer service to patients and families, responding to their questions and concerns in a professional and courteous manner.
  • Collaborate with healthcare providers and staff to ensure seamless patient care.
  • Perform financial counseling and explain FHP financial policies to patients and their families.
  • Meet or exceed productivity standards and maintain accurate production logs and records.

Requirements

  • High school diploma/GED or equivalent working knowledge.
  • One (1) or more years of medical clerical experience, preferably in a hospital central scheduling or physician office scheduling setting.
  • Medical terminology knowledge and proficiency with commonly used office software and computers.
  • Excellent organizational skills, human relations, and communication skills.

Preferred Qualifications

  • Prior experience in a hospital central scheduling or physician office scheduling setting.
  • Additional related education and/or experience.