Patient Access Representative

3 weeks ago


Springfield OR USA, United States PeaceHealth Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative - Outpatient Therapy to join our team at PeaceHealth. As a key member of our outpatient therapy team, you will be responsible for coordinating patient access, verifying insurance coverage, and ensuring all necessary documentation is completed.

Key Responsibilities
  • Pre-register and register patients with accurate demographic and financial information
  • Collect patient balances, co-payments, and other payment types
  • Verify coverage and obtain prior authorization and referrals as needed
  • Respond to customer inquiries and provide excellent customer service
  • Manage daily appointment schedules and make reminder calls
  • Transport patients as needed
  • Chart management, including chart creation and discharging charts
Requirements
  • Minimum 1 year of medical office or customer service experience
  • Preferred experience with Microsoft Office applications
  • Excellent time management and conflict resolution skills
  • Good customer service and interpersonal skills
About PeaceHealth

PeaceHealth is committed to the overall wellbeing of our caregivers, offering a competitive and comprehensive total rewards package, including medical, dental, and vision coverage, 403b retirement plan, paid time off, and more.



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