Patient Access Representative
3 weeks ago
We are seeking a skilled Patient Access Representative - Outpatient Therapy to join our team at PeaceHealth. This part-time, 0.60 FTE, day position requires excellent communication and organizational skills to coordinate patient activities and ensure seamless care delivery.
Key Responsibilities:
- Pre-register and register patients with accurate demographic and financial data
- Collect patient balances, co-payments, and other payment types
- Verify coverage and obtain prior authorization and referrals as needed
- Respond to customer inquiries and provide excellent customer service
- Manage daily appointment schedules and transport patients as needed
- Chart management, including chart creation and discharging charts
Requirements:
- Minimum 1 year of medical office or customer service experience
- Preferred: Experience with Microsoft Office applications
- Excellent time management and conflict resolution skills
- Good customer service and interpersonal skills
About PeaceHealth:
We are committed to the overall wellbeing of our caregivers and offer a competitive total rewards package, including medical/dental/vision coverage, 403b retirement plan, paid time off, and more.
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