Current jobs related to Patient Access Representative - Springfield - Planned Parenthood League of Massachusetts
-
Patient Access Representative
2 months ago
Springfield, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
2 weeks ago
Springfield, United States Mercy Full timeThis position is PRN or an as needed schedule We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us...
-
Patient Access Representative
4 days ago
Springfield, Illinois, United States Springfield Clinic Full timeThe Patient Access Representative at Springfield Clinic is responsible for managing patient access services through handling incoming calls, assisting clinic customers, and improving clinic-wide communications.Key Responsibilities:Answer incoming telephone calls, identify caller needs, and direct calls to appropriate departmentsDemonstrate in-depth knowledge...
-
Patient Access Representative
3 days ago
Springfield, United States Trinity Health Full timeThe Patient Access Representative is responsible for pre-registration, registration and admission functions for the Endoscopy Dept. and Emergency Department at Mercy Medical Center. What you will do. Verify insurance requirements; obtain and understa Patient Access, Representative, Patient, Hospital, Healthcare, Medical
-
Patient Access Representative
3 weeks ago
Springfield, United States Mercy Full timeWe're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
3 weeks ago
Springfield, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
3 weeks ago
Springfield, United States Mercy Full timeWe're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
-
Patient Access Representative
1 week ago
Springfield, United States Mercy Full timeOverview: Were a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...
-
Patient Access Representative
3 days ago
Springfield, United States Trinity Health Full timeThe Patient Access Representative is responsible for pre-registration, registration and admission functions for Emergency Department at Mercy Medical Center. What you will do. Verify insurance requirements; obtain and understand insurance benefits. R Patient Access, Representative, Patient, Hospital, Healthcare, Medical
-
Patient Access Representative
4 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob Title: Patient Access Specialist - Telecom**Job Summary**Springfield Clinic is seeking a highly skilled and detail-oriented Patient Access Specialist - Telecom to facilitate patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications.Key Responsibilities**Answer...
-
Patient Access Representative
4 weeks ago
Springfield, United States Trinity Health Full timeEmployment Type: Full timeShift: Night Shift Description: Come join the Patient Access team at Mercy Medical Center, part of Trinity Health Of New England!! INITIAL TRAINING IS MONDAY - FRIDAY 2 WEEKS ON DAY SHIFT Position Purpose The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Emergency...
-
Patient Access Representative
2 weeks ago
Springfield, United States PeaceHealth Full timePeaceHealth is seeking a Patient Access Representative - Neuro Spine for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement,...
-
Patient Access Representative
1 month ago
Springfield, United States Effingham Hospital Inc. Full timeJob DescriptionJob DescriptionDescription:Are you interested in building a career with other TOP PERFORMERS?Effingham Health System is committed to providing exceptional care and services in an environment that supports professional growth, diversity, and inclusion. Every team member's experience and work-life balance are a priority in our...
-
Patient Access Representative
6 days ago
Springfield, United States PeaceHealth Full timePeaceHealth is seeking a Patient Access Representative - Neuro Spine for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement,...
-
Patient Access Coordinator
1 day ago
Springfield, Missouri, United States Mercy Full timeAbout the RoleThe Patient Access Representative is a critical member of our healthcare team, serving as the first point of contact for patients and families. This role requires exceptional customer service skills, compassion, and attention to detail to ensure a seamless patient experience.Key ResponsibilitiesFacilitate patient registration, scheduling, and...
-
Patient Access Specialist
3 months ago
Springfield, United States Oregon Imaging Centers Full timeJob DescriptionJob DescriptionOur scheduling team is growing! Oregon Imaging Centers, LLC (OIC) is currently seeking an experienced, compassionate, and enthusiastic Patient Access Specialist to join our scheduling team.The Patient Access Specialist is a full-time position (flexibility is critical for this position), and would be responsible for scheduling...
-
Patient Access Representative
3 days ago
Springfield, United States PeaceHealth Full timePeaceHealth is seeking a Patient Access Representative - Clinical Float Pool for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining...
-
Patient Access Representative
3 days ago
Springfield, United States PeaceHealth Full timePeaceHealth is seeking a Patient Access Representative - Clinical Float Pool for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $22.14 - $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining...
-
Patient Access Specialist
4 weeks ago
Springfield, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**About Us**As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in...
-
Patient Access Coordinator 3
1 week ago
Springfield, Ohio, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and cost-effectiveness of healthcare services. Our facilities and healthcare professionals are acknowledged for their operational and clinical excellence.About UsAs a faith-driven and patient-centered organization, Mercy Health aims to improve the health and wellness of...
![Planned Parenthood League of Massachusetts](https://media.trabajo.org/img/noimg.jpg)
Patient Access Representative
2 months ago
The Patient Access Representative serves as the first line of contact between external clients and PPLM. The Patient Access Representative provides excellent customer service and responds to patient needs using good judgement, a caring attitude, and accurate documentation. Patient Access Representatives handle patient check-in, check-out, and supply sales at the front desk of PPLM's health centers.
Additionally, Patient Access Representative's respond to inquiries from PPLM's external health centers, schedule appointments when indicated, and perform administrative tasks to support PPLM's health centers.
Patient Access Representatives always communicate information efficiently and effectively with a friendly and compassionate disposition. Handle detailed work with precision and accuracy while using good judgment in determining how to handle difficult patient interactions (including determining when to escalate problems to management).
ESSENTIAL RESPONSIBILITIES
- Welcomes patients, guests, and escorts into the health center as the first point of contact.
- Follows HIPAA guidelines and maintains professional confidentiality of all patient health information.
- Check-in and check-out patients for their visits while performing verification, accuracy, and eligibility of insurance and other revenue cycle functions as needed.
- Maintains presentation in waiting area and is accessible for patient, visitor, and escort questions in the waiting area.
- Processes refill requests and/or handles sales of contraceptive supplies.
- Cash handling and batch reconciliation each day
- Documents in electronic health record
- Responds to intraoffice telephone calls, portal messages, and in person questions
- Assist in onboarding training of new staff through observations, explanation, and demonstration of tasks.
- Assist colleagues in troubleshooting complex or challenging patient interactions, as able. Follow service recovery framework and escalate to managers or clinical staff as appropriate.
- Creates and sustains a healthy work environment. Respond positively to directives or requests from management team, physicians, clinicians, and nurses to ensure high quality and efficient patient care.
- Participates in PPLM's efforts to achieve goals for productivity.
- Obeys all PPLM policies, procedures, and protocols.
- Processes medical record requests.
- Monitors upcoming appointments to ensure appointments are appropriately scheduled.
- Contact patients prior to their appointments as needed
- Other tasks and responsibilities as assigned.
- High School Diploma/GED required
- 1 to 3 years of experience preferred
- Computer experience (especially Microsoft Office Suite) required
- Previous experience working in a health care setting with electronic health records and basic understanding of health insurance preferred.
- Experience in customer service valued.
- Ability to communicate information efficiently and effectively, maintain pleasant attitude under pressure, and handle detailed work with precision and accuracy.
- Commitment to PPLM's mission and values by working with people of different races, ethnicities, sexual and gender identities and expressions, ages, abilities, and experiences
- Commitment to addressing the impact of racism and other oppressions on sexual health
- Must be available to work assigned shifts including mornings, evenings, and weekends (Saturdays)
$21.50 - $21.55 an hour
This position is part of the Collective Bargaining Agreement
Planned Parenthood League of Massachusetts offers a comprehensive benefit package which includes; health, dental and vision insurance, 11 paid holidays, 403B retirement plan with a 3% employer match, paid parental leave, paid time off, flexible spending accounts and more.
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.