Digital Experience Manager

5 hours ago


Englewood, Colorado, United States Planet Technology Full time
Job Description

We are seeking a skilled Digital Experience Manager to join our team at Planet Technology. As a key member of our Digital Employee Experience (DEX) product team, you will be responsible for managing the content strategy function and collaborating with internal and external partners to streamline processes and develop project artifacts.

  • Develop and implement content strategies to enhance the employee experience.
  • Collaborate with cross-functional teams to identify and prioritize digital experience initiatives.
  • Design and implement process maps to improve efficiency and effectiveness.

Key Responsibilities:

  • Serve as an interim Knowledge Manager, ensuring Knowledge Articles meet clarity and formatting standards.
  • Act as a liaison between technology implementers and users, fostering collaboration across teams for effective change management in digital experiences.
  • Developing communication strategies for technology updates, identifying employee experience pain points, crafting messaging for various platforms, and maintaining consistency in corporate messaging.
  • Monitoring technology changes, developing metrics to track impact, and building stakeholder relationships to enhance employee experience.

Requirements:

  • Over 8 years of experience in managing complex projects, strong communication skills, and the ability to work independently or in teams.
  • Proficiency in Microsoft O365 and a relevant degree in fields like Marketing, Communications, or UX Research is preferred.
  • Occasional travel is required.


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