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Digital Marketing Manager

2 months ago

Englewood, Colorado, United States Digible Full time
Job Title: Client Services Manager

We are seeking a highly skilled and experienced Client Services Manager to join our team at Digible. As a Client Services Manager, you will be responsible for leading and growing a team of 6-8 employees, innovating and improving processes and strategies, and ensuring our clients receive the best-in-class experience.

About the Role

The Client Services Manager will have strong managerial and leadership skills, as well as a background in both digital marketing and client support. This role reports directly to the VP of Client Services and works closely with the rest of Digible's leadership team.

Key Responsibilities
  • Manage and oversee a team of 6-8 account managers and account coordinators focused on a large enterprise client
  • Hire, retain, and coach your team
  • Develop a strong relationship with the enterprise client by setting vision, providing escalation support, and sharing the Digible value story
  • Work closely with the director to carry out department vision and set department goals
  • Collaborate with managers across departments to improve scale and efficiency
Requirements
  • 4+ years of relevant experience in a customer-facing role
  • 2+ years of digital agency experience
  • Management experience a strong plus
  • Multifamily/Senior Living/Student Housing experience a strong plus
  • Superb communication skills, ability to learn quickly, growth mindset, and values-driven personality
What We Offer
  • Salary Range: $80,000 - $100,000
  • 4-Day Work Week (32 Hour Work Week)
  • 1 Day / Week Remote
  • Profit Sharing Bonus
  • 3 weeks of PTO, Sick leave, and Bereavement
  • 11 paid holidays
  • 401(k) + Match
  • 75% employer-paid health benefits (Medical, Dental, and Vision)
  • $75/month reimbursement for Physical Wellness
  • $75/month reimbursement for Mental Wellness
  • $1000/year travel fund for employees with 3+ years of service
  • Dog-Friendly Office
  • Paid Parental Leave
  • Monthly Social Events
  • Weekly Lunches and Snacks for in-office employees