Client Relations Specialist
2 weeks ago
Benefits:
- 401(k) plan
- Flexible working hours
- Health insurance coverage
- Career advancement opportunities
- Training and professional development
ROLE SUMMARY:
Jenn Weible - State Farm Agent is in search of a detail-oriented and proactive individual to handle administrative responsibilities and assist insurance agents in maintaining and attracting clients. As a customer service representative within our agency, your meticulous nature, commitment to client satisfaction, and sales-oriented mindset will prepare you for this dynamic role. Your contributions as a driven professional who excels in a fast-paced setting will open doors for career growth and increased earnings.
KEY RESPONSIBILITIES:
- Build and nurture customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Employ a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
- Utilize effective communication skills to meet customer needs while fostering business development.
REQUIREMENTS:
- Strong dedication to customer service excellence.
- Previous sales experience is preferred (including roles such as retail sales associate, telemarketer, or inside/outside sales representative).
- Ability to obtain necessary Property and Casualty License.
- Ability to secure a Life/Health License.
- Capability to meet mutually established marketing objectives.
- Interest in promoting products and services tailored to customer needs.
COMPENSATION AND BENEFITS:
- Base salary plus commission and bonuses.
- Paid time off for vacations and personal/sick days.
- Comprehensive health benefits.
- Profit-sharing opportunities.
- Potential for growth and advancement within the office.
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