Billing Operations Manager

2 days ago


Lancaster, Ohio, United States New Horizons Mental Health Services Full time
Job Title: Billing Supervisor

We are seeking a highly skilled Billing Supervisor to join our team at New Horizons Mental Health Services. As a key member of our revenue cycle team, you will be responsible for overseeing the billing operations and processes for our agency.

Key Responsibilities:
  • Oversee and assist with the processing and submission of bills, claims, and payments
  • Review and assist with denied claims, and research and process un-billed services
  • Perform trend analysis, and assist with development, implementation, and training on new or updated billing practices or processes
  • Provide recommendations on changes to ensure smooth and accurate billing processes
  • Complete monthly reporting and ensure submission for applicable programs
  • Perform billing audits
Integration and Contacts:

Serve as the primary billing contact and liaison between external contractors related to the billing & credentialing process, the New Horizons EMR/EHR, and accounting.

Ensure integration of all systems and data, so that billing information flows in an accurate and timely manner.

Supervision:

Provide supervision, oversight, and direction to billing team, including training, meetings, and professional development.

Ensure billing team maintains up-to-date knowledge of practices and policies, and that billing information is processed accurately between multiple systems.

Requirements:
  • Minimum 3-5 years experience with medical/behavior health billing, with at least 1 year experience supervising these positions
  • Knowledge of laws, regulations, and best practices, and ability to apply them
  • Solid understanding of CPT codes, and experience with EMR/EHR systems
  • Excellent organizational skills, and high degree of familiarity with business programs such as Office
  • Excellent communication and interpersonal skills to interface with multiple vendors or agencies

We offer a competitive salary, and the opportunity to work with a talented team of mental health professionals. Our benefits package includes medical, dental, and vision insurance, company-paid life insurance, and a 403b retirement plan with generous employer match.


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