Restaurant Operations Manager
3 weeks ago
Overview
We are seeking a highly skilled and experienced Multi Unit Restaurant Manager to join our team at HZ Coffee Group LLC.
Responsibilities
Key Responsibilities:
- Lead and manage a team of restaurant managers to ensure excellent restaurant operations, maximize sales and profits, and deliver great guest service.
- Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability.
- Establish sales and service goals with franchise owners and restaurant managers.
- Provide training to restaurant managers on various topics, including marketing windows and LTOs, and Brand initiatives.
- Ensure that restaurants correctly execute new products and processes in a marketing window.
- Develop business plans for their portfolio and develop action plans with franchise owners.
- Drive a clear vision and clearly communicate to the team.
- Engage with Dunkin' Brands Field Operations team as appropriate.
Management Responsibilities:
- Recruit, hire, onboard, and develop restaurant managers.
- Plan, monitor, appraise, and review restaurant employee performance.
- Manage and coordinate the Restaurant Management team to support their restaurant performance and execution.
- Coach Restaurant Managers to drive sales, improve profitability, and guest satisfaction.
Requirements:
- 3 years previous multi-unit or similar experience in retail, restaurant, or hospitality.
- College degree preferred.
- Fluent in spoken and written English.
- Basic computer skills.
- Basic math and financial management.
Key Competencies:
- Strong analytical skills and business acumen.
- Works well with others in a fun, fast-paced team environment.
- On time, demonstrates honesty and a positive attitude.
- Willingness to learn and embrace change.
- Guest focused.
- Ability to train and develop a team.
- Time management.
- Problem solving.
- Motivating others.
What We Offer:
We offer a competitive salary, benefits package, and opportunities for professional growth and development.
How to Apply:
Please submit your resume and cover letter to [insert contact information].
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