Restaurant Operations Manager

3 weeks ago


Riviera Beach, Florida, United States HZ Coffee Group LLC Full time
Job Title: Multi Unit Restaurant Manager

Overview

We are seeking a highly skilled and experienced Multi Unit Restaurant Manager to join our team at HZ Coffee Group LLC.

Responsibilities

Key Responsibilities:

  • Lead and manage a team of restaurant managers to ensure excellent restaurant operations, maximize sales and profits, and deliver great guest service.
  • Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability.
  • Establish sales and service goals with franchise owners and restaurant managers.
  • Provide training to restaurant managers on various topics, including marketing windows and LTOs, and Brand initiatives.
  • Ensure that restaurants correctly execute new products and processes in a marketing window.
  • Develop business plans for their portfolio and develop action plans with franchise owners.
  • Drive a clear vision and clearly communicate to the team.
  • Engage with Dunkin' Brands Field Operations team as appropriate.

Management Responsibilities:

  • Recruit, hire, onboard, and develop restaurant managers.
  • Plan, monitor, appraise, and review restaurant employee performance.
  • Manage and coordinate the Restaurant Management team to support their restaurant performance and execution.
  • Coach Restaurant Managers to drive sales, improve profitability, and guest satisfaction.

Requirements:

  • 3 years previous multi-unit or similar experience in retail, restaurant, or hospitality.
  • College degree preferred.
  • Fluent in spoken and written English.
  • Basic computer skills.
  • Basic math and financial management.

Key Competencies:

  • Strong analytical skills and business acumen.
  • Works well with others in a fun, fast-paced team environment.
  • On time, demonstrates honesty and a positive attitude.
  • Willingness to learn and embrace change.
  • Guest focused.
  • Ability to train and develop a team.
  • Time management.
  • Problem solving.
  • Motivating others.

What We Offer:

We offer a competitive salary, benefits package, and opportunities for professional growth and development.

How to Apply:

Please submit your resume and cover letter to [insert contact information].



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