Pack and Ship Center Associate

16 hours ago


Logansport, Indiana, United States McCord's Do it Best Full time
Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Pack and Ship Center Associate. This role will be responsible for assisting in the daily operations of the center, preparing and recording shipments, and providing excellent customer service to our customers.

Responsibilities:
  • Assist the center manager in the day-to-day pack and ship retail operations
  • Process sales transactions, make change, and invoice customers using our point of sale system
  • Transfer packages to storage areas, which may require some heavy lifting
  • Assist customers with faxing, copying, and scanning documents
  • Ensure high levels of customer satisfaction through excellent customer service
  • Maintain center cleanliness, organization, and proper maintenance
  • Process end-of-day shipping manifests upon carrier pickup and verify package counts
  • Manage cash handling and ensure accurate end-of-day reports
  • Assist in professional and quick print orders as needed
  • Perform other duties as assigned by the center manager
Qualifications:
  • Must be 18 years of age or older
  • Must have dependable transportation to and from work
  • Must be able to lift and carry up to 50 pounds
  • Must be able to stand for several hours at a time
  • Must have a dynamic personality with a friendly and genuinely helpful demeanor
  • Must be available to work weekends and evenings as scheduled
  • Must be legally authorized to work in the United States
Skills & Knowledge:
  • Strong problem-solving skills
  • Excellent verbal and written communication and interpersonal skills
  • Strong organizational and multitasking skills
  • Ability to work in a fast-paced environment, often serving multiple customers at one time
  • Proficient computer skills including Microsoft Office and Adobe Creative applications
  • Proficient with operating mobile devices including smartphones and tablets
  • Experience with operating copiers, printers, laminators, and fax machines
Language Requirement:
  • Native English verbal skills are required to properly perform key aspects of this position
  • Fluent conversational Spanish is a highly considered candidate trait
Compensation:
  • Starting pay: $13 - $15 per hour, based upon previous experience
  • Payroll schedule: Weekly
Benefits:
  • 401(k) retirement plan with employer contribution match
  • Store-wide employee discount
  • Fixed-dependable schedule
Schedule:
  • Typical 15-25 hour work week
  • Rotating on/off work weekends
Operation Hours:
  • Monday - Friday: 7:00 AM - 6:00 PM
  • Saturday: 8:00 AM - 5:00 PM
  • Sunday: 10:00 AM - 5:00 PM


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