Patient Access Service Representative

1 day ago


Fort Mitchell, United States OrthoCincy Full time
{"title": "Patient Access Service Representative", "description": "Job Summary

We are seeking a highly organized and detail-oriented Patient Access Service Representative to join our team at OrthoCincy. In this role, you will be responsible for performing a variety of clerical duties in a professional manner, ensuring the smooth operation of our patient scheduling systems.

Key Responsibilities
  • Schedule surgical and non-surgical procedures with accuracy and efficiency
  • Support patient scheduling systems, communicating updates to staff and patients as needed
  • Collect patient co-pays, co-insurance, and self-pay balances, and follow up with insurance companies for payment
  • Coordinate multiple phone lines and communicate with patients and staff effectively
  • Assist with front desk coverage, answering phones, and running errands as needed
Requirements
  • High school diploma or GED certificate
  • Minimum of one year of experience in a customer service position, preferably in a medical practice setting
  • Medical terminology and computer fluency
  • Excellent communication and organizational skills
Working Conditions

This is a full-time position with a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.

", "lang_code": "en-US"}

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