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Data Migration Field Support Specialist

1 month ago

Vail, Colorado, United States HighCloud Solutions Full time
Job Title: Data Migration Field Support Technician

The Data Migration Field Support Technician plays a crucial role in supporting the migration of data for the Idaho Supreme Court in the trial courts. This position requires a high level of technical expertise and excellent communication skills to ensure a seamless transition of data.

Key Responsibilities:
  • Perform data migration of emails and documents to central M365 tenant
  • Install, configure, and troubleshoot standard user desktop/laptop computing hardware, printers, and peripheral devices
  • Coordinate and/or migrate customer data and information from decommissioned devices to new equipment
  • Work closely with IT leadership and district court leadership to prioritize daily tasks and projects
  • Provide responsive and timely end-user customer support
Requirements:
  • Three years of IT support experience
  • Bachelor's Degree preferred
  • Experience onboarding new users to Microsoft 365 with emphasis on Sharepoint, OneDrive, and Outlook
  • Experience migrating end-user emails and documents to Outlook and OneDrive
  • Experience with troubleshooting and maintaining Windows Active Directory users, computers, and policies
  • Ability to travel throughout the state as needed
What We Offer:
  • Opportunity to work with a dynamic team
  • Competitive salary and benefits package
  • Professional development and growth opportunities