Product Manager

4 days ago

Washington, Washington, D.C., United States U.S. Customs and Border Protection Full time

Product Owner Opportunity

U.S. Customs and Border Protection (CBP) is seeking a dynamic Product Owner to shape the future of HR Information Technology solutions. In this role, you will lead product strategy, define requirements, and work closely with stakeholders to ensure high-impact solutions align with business needs.

Key Responsibilities:

Define product vision & roadmap to align with organizational goals

Drive HR business process improvement to enhance service delivery

Define, refine, and prioritize requirements to deliver high-value solutions

Collaborate with HR, IT, and external partners to share best practices and drive sustainable outcomes

Create and deliver executive-level briefings, distilling complex information into clear, actionable insights for decision-making

Requirements:

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

The position is located within the U.S. Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Enterprise Services (ES), Office of Human Resources Management (HRM), Planning, Program Analysis, and Evaluation Directorate (PPAE). The incumbent of this position will lead business-driven projects through execution of standard product management principles for the delivery of HR software solutions. Specifically, the incumbent will be responsible for defining and executing the product vision and strategy ensuring alignment with stakeholder needs and organizational goals, defining and prioritizing functional requirements, and leveraging emerging technologies to solve complex business challenges and delivering high-value solutions.

Responsibilities:

  • Planning and monitoring the progress of ongoing projects using tools like Smartsheet and Jira
  • Leading the discovery and analysis of process improvements
  • Defining and refining business requirements
  • Evaluating policy and legislative impact
  • Providing executive-level briefings and reports

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