Store Manager

1 week ago


Santa Rosa, California, United States CosmoProf Full time
About the Role

CosmoProf is seeking a highly motivated and experienced Store Manager to lead our retail team in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Experience: Manage talent, inspire team members, and ensure every customer has a great experience, receiving a memorable and tailored solution for their hair and beauty needs.
  • Store Operations: Oversee all store operations, focusing on budget management, expense control, sales growth, and inventory management to meet or exceed sales targets.
  • Team Management: Lead and develop a high-performing team, providing guidance, training, and coaching to ensure excellent customer service and sales performance.
  • Store Appearance: Maintain the impeccable appearance of the store, ensuring a clean, organized, and visually appealing environment that reflects the CosmoProf brand.
Requirements
  • Experience: Minimum of 3 years in customer service/retail sales and 1 year in sales management.
  • Skills: Prior experience in operational, financial, and performance management, with a strong focus on customer service and sales growth.
  • Education: Cosmetology license is a plus, though not mandatory.
  • Personal Qualities: Self-driven with a continuous desire for learning, development, and educating store staff and customers for mutual success.
What We Offer
  • Collaborative Team Environment: Work with a creative, fun, and passionate team and customers dedicated to hair and beauty.
  • Professional Development: Benefit from comprehensive training and product education to stay up-to-date on the latest hair and beauty trends.
  • Career Growth Opportunities: Opportunities for career growth within the company, with a focus on promoting from within.
  • Competitive Compensation and Benefits: Eligibility for benefits like medical, dental, vision, 401k, vacation, sick leave, and holidays based on hours worked.

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