Case Manager
2 weeks ago
SARC (The Sexual Assault/Spouse Abuse Resource Center) is a leading organization in Harford County, dedicated to providing essential services and support to victims and survivors of domestic violence, sexual violence, child abuse, and stalking.
About the RoleWe are seeking a skilled Housing Case Manager to join our team at SARC. As a Housing Case Manager, you will play a vital role in aiding individuals and families requiring assistance with housing, connection to community resources, government and state benefits, medical, mental health, and substance use services.
Responsibilities- Conduct case management duties, including completing intakes, service plans, case notes, needs and strengths assessments, screenings, referrals, and advocacy.
- Initial Case Management Profile and Individual Services plan for all general case management clients.
- Aid in locating and securing housing, connection to community resources, government and state benefits, medical, mental health, and substance use services.
- Remove barriers to permanent housing, such as acquisition of identification, legal aid, benefits/income assistance, and transportation to appointments.
- Complete Housing Stability and Rental Assistance Plan for all clients to assist with planning for long-term housing.
- Identify permanent housing units to move individuals into housing as quickly as possible once linked to a rental subsidy.
- Client-determined to be appropriate for SARC rental assistance should have a completed Welcome Home Client Contract, What Does My Lease Say, and Monthly Budget Form.
- Locate, identify, and utilize partner agencies, social services, and resources for families.
- Meet regularly with identified clients to provide advocacy, information, referrals, resources, safety planning, and supportive counseling.
- Advocate with other social service agencies, shelters, mental health facilities, housing providers, schools, and similar program personnel on behalf of clients.
- Provide education, information, and referrals to program participants.
- Complete follow-up with clients to ensure they have received the services or advocate for them if there were denied.
- Make referrals to therapeutic, legal, medical, educational, and other social services, as necessary.
- Develop and maintain relationships with private landlords.
- Assist clients with other needs connected to housing, such as obtaining furnishings, home goods, and moving services through collaborating with local nonprofits.
- Keep abreast of current literature, developments, and trends in the fields of case management and community issues.
- Collaborate with local social service agencies to coordinate services for participants.
- Be knowledgeable and implement the Trauma-Informed Care philosophy by creating a safe, therapeutic living and working environment for our clients, which espouses the proactive principles of growth, change, and empowerment of the individual.
- Provide 24-hour on-call coverage on Mondays and Wednesdays to guide advocates and clients with support and basic crisis intervention.
- Maintain and report accurate and up-to-date statistics for the program.
- Assist in accessing various means of transportation for clients.
Monday through Friday, 12pm to 8pm. $21.96 to $24.00 an hour, depending on experience.
Requirements- Bachelor's degree (B.A.) in Social Work or a related field from a four-year college or university; or two years in related experience and/or training; or equivalent combination of education and experience.
- Housing/residential experience is required.
- Current driver's license and clean driving record.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision.
Preferred ExperienceAt least 1 year of experience providing case management to victims and survivors of domestic violence.
BenefitsWe offer a comprehensive benefits package, including 11 paid holidays, 2 floating holidays, up to 112 hours of accrued vacation time, up to 96 hours of sick leave, 3 health plan options, dental and vision insurance, dependent care FSA, voluntary life and AD&D coverage, and an employer-paid parking pass.
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