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Sales Operations Coordinator

2 months ago

Orlando, Florida, United States EFCO Corp. Full time
Job Overview

At EFCO Corp., we are committed to overcoming challenges, envisioning solutions, and delivering exceptional service. Our dedication to hard work and quality relationships is at the core of our mission.

As a leader in providing safe, reliable, and cost-effective concrete formwork solutions, EFCO Corp. specializes in engineering, designing, manufacturing, and servicing forming and shoring products essential for concrete construction. Our Core Values—Quality, Innovation, Integrity, and Super Service—guide our interactions with customers and the broader business community.


Key Responsibilities

  • Timely collection of payments from clients while fostering strong customer relationships to ensure a smooth collection process.
  • Provide essential administrative support, including answering calls, welcoming clients, maintaining district documentation, organizing field service workloads, processing account orders, scheduling meetings, and assisting district personnel.
  • Accurately enter sales plans, manage executed contract packages, and distribute customer copies within specified timeframes to ensure compliance with contracting procedures.
  • Maintain an up-to-date customer contact database, including the accurate representation of company logos and contact details.
  • Facilitate training and support for the effective use of sales tools such as TMOS and PASS presentation Tool Kits.
  • Undertake additional job-related tasks and special projects, including the upkeep of FORM MARKS mailing lists and providing phone support.

Qualifications

  • High school diploma or equivalent required.
  • Experience in sales, collections, or administrative support is advantageous.
  • Exceptional interpersonal and written communication skills, with the ability to prioritize tasks and adapt to changing daily responsibilities.
  • Notary Public certification is mandatory.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, with a typing speed of 70 words per minute.
  • Familiarity with Outlook or Access is a plus.
  • Detail-oriented with strong numerical and alphabetical skills, alongside effective filing and recordkeeping capabilities.
  • Ability to work independently while maintaining confidentiality.
  • No travel is required for this position.

Note: Final candidates will be required to complete a post-offer pre-employment physical and drug screening.

Equal Opportunity Employer

We participate in E-Verify.