Customer Service and Support Professional

3 weeks ago


Los Angeles, California, United States National Trench Safety Full time
About the Position
The Customer Service and Support Professional is responsible for providing exceptional customer service and support to internal and external customers. This includes responding to customer inquiries and concerns, generating sales documents, and assisting in resolving customer complaints. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment and adapt to changing priorities.

Key Responsibilities
* Respond to all customer inquiries, orders, and complaints in a timely and professional manner
* Generate sales documents, including invoicing, contracts, and pick lists, and distribute them to respective departments
* Assist in resolving customer complaints and provide guidance on complaint resolution processes
* Collaborate with branches and other teams to ensure seamless communication and support

Requirements
* 1+ years of experience in a similar role, preferably in the construction equipment industry or underground safety rental industry
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer
* Competitive salary: $70,000 - $90,000 per year
* Comprehensive benefits package, including medical, dental, and vision plans
* 401(k) retirement plan with company match and immediate vesting
* Flexible spending and health savings accounts
* Paid time off and holidays

National Trench Safety is a leading provider of excavation safety products and services, committed to delivering exceptional value to our customers. If you are a motivated and customer-focused individual with a passion for customer service and support, we encourage you to apply.

  • Los Angeles, California, United States GI Partners Full time

    About the RoleG I Partners is looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.This is an exciting opportunity for someone who is passionate about...


  • Los Angeles, California, United States OfficeTeam Full time

    At OfficeTeam, we're committed to helping you succeed in your career. As a Customer Service Representative, you'll be part of a dynamic team that leverages its strong relationships with hiring managers across the globe.Our Benefits:We provide long-term resources to ensure your successYou'll have access to top pay and great benefitsOngoing training courses...


  • Los Angeles, California, United States Professional Services Full time

    Join Our TeamWe are looking for a detail-oriented Technical Support Professional to join our Professional Services team. In this role, you will work closely with our construction inspectors, assisting them with tasks necessary for project completion.Your responsibilities will include observing site activities, reporting findings, and assisting with paperwork...


  • Los Angeles, California, United States Regal Medical Group Full time

    Regal Medical Group seeks a highly skilled Bilingual Customer Service Representative to join our team in Southern California. As one of the fastest growing Independent Physician Associations, we offer a dynamic and supportive work environment where you can excel and grow.About the RoleWe are looking for a dedicated professional who can provide exceptional...


  • Los Angeles, California, United States The Carving Board Full time

    Are you a motivated and enthusiastic individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and creating memorable dining experiences? If so, we would love to hear from you! At The Carving Board, we are seeking a talented Front of House Associate to join our team. As a key member of our team, you will be...


  • Los Angeles, California, United States Eli's Collision Repair of South Bay, Inc. Full time

    About UsAt Eli's Collision Repair of South Bay, Inc., we're dedicated to delivering exceptional customer service in a fast-paced environment. As a Customer Service Representative, you will be the primary point of contact for our clients, responsible for addressing their needs and concerns in a timely and professional manner.We're seeking a highly motivated...


  • Los Angeles, California, United States Maxim Healthcare Service Full time

    Job Overview: As a Behavioral Technician at Maxim Healthcare Services, you will play a vital role in supporting children with Autism in their daily lives. Your primary responsibility will be to help these children develop essential social and communication skills while ensuring their safety and well-being.Key Responsibilities:Provide individualized support...


  • Los Angeles, California, United States FASTENER DISTRIBUTION HOLDINGS LLC. Full time

    We are seeking a highly skilled Customer Service Representative to join our team at FDH Aero. As a key member of our global client services team, you will play a vital role in ensuring customer satisfaction and building long-lasting relationships with clients.The estimated salary for this position is $55,000 - $65,000 per year, based on industry standards...


  • East Los Angeles, California, United States AK Net INC Full time

    Job OverviewAt AK Net INC, we are seeking an enthusiastic and dedicated Customer Service Representative to join our team. This is an excellent opportunity for individuals who possess a strong passion for delivering exceptional customer experiences and driving sales results.We are looking for a motivated and goal-oriented professional with 1+ years of...


  • Los Angeles, California, United States Arizona Tile, LLC. Full time

    Job Opportunity at Arizona Tile, LLC.We are seeking a highly skilled Customer Service Professional to join our team at Arizona Tile, LLC. in Sun Valley. As a key member of our sales team, you will be responsible for assisting customers and contractors in selecting and ordering materials that meet their needs. With your excellent communication skills and...


  • Los Angeles, California, United States Lion Windows And Doors Full time

    As an Administrative Assistant with Lion Windows And Doors, you will play a vital role in supporting the success of our company. We are seeking a highly organized and detail-oriented individual to join our team as a full-time employee.Job OverviewThis position is responsible for providing exceptional customer service, performing various administrative tasks,...


  • Los Angeles, California, United States State Farm Insurance Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Insurance Customer Service Professional to join our team at State Farm Insurance.About the Role:Provide exceptional customer service by addressing customer inquiries and resolving issues in a professional and efficient manner.Process policy changes and updates, handle incoming calls and...


  • Los Angeles, California, United States TalentSphere Technologies Inc Full time

    Job Description:We are seeking dynamic professionals for roles such as Account Managers, Client Service Engineers, Technical Support Specialists, Customer Success Managers, and other customer support positions. These roles are pivotal in ensuring client satisfaction, nurturing relationships, and delivering top-notch service experiences.**Key...


  • Los Angeles, California, United States Staff My Agency Full time

    Job SummaryThis is a customer-facing role with State Farm where you will be responsible for providing exceptional service to clients. Your primary objective will be to establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.ResponsibilitiesManage customer inquiries and concerns in a prompt and professional...


  • Los Angeles, California, United States King and Spalding LLP Full time

    Kings & Spalding LLP is seeking a skilled Support Services Manager to join our Los Angeles office. As a key member of our team, you will be responsible for managing office operations, ensuring seamless day-to-day functions, and delivering exceptional customer service.Main Responsibilities:Oversee reception services, answer all incoming and internal calls,...


  • Los Angeles, California, United States Washington Dog and Cat Hospital Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Washington Dog and Cat Hospital. As a key member of our front desk team, you will be responsible for providing exceptional service and support to our clients and their pets. Your primary responsibilities will include:Providing excellent customer...


  • Los Angeles, California, United States King and Spalding LLP Full time

    About the OpportunityKing & Spalding LLP is seeking a dedicated Administrative Specialist to join our Los Angeles office team. This role offers a unique opportunity to provide critical administrative support across various departments, working closely with colleagues to maintain high levels of professionalism and efficiency.Key ResponsibilitiesEnsure...


  • Los Angeles, California, United States Julie Montenegro - State Farm Agent Full time

    Job SummaryThis role involves establishing customer relationships, following up with customers as needed, and using a customer-focused review process to educate customers about insurance options.About the PositionHourly pay plus commission/bonus (Base hourly of $18-20/hr + commission)Benefits include 401k, health benefits, paid time off, flexible hours,...


  • Los Angeles, California, United States Smart and Final Full time

    About Our Company:We are a smaller, faster grocery warehouse store that operates under two banners: Smart & Final and Smart & Final Extra. We strive to deliver exceptional customer service and create a great shopping experience for our customers.Job Details:This role involves working as a Part-Time Associate, which includes providing excellent customer...


  • Los Angeles, California, United States Leisha Willis - State Farm Agency Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Leisha Willis - State Farm Agency. This role offers hourly pay plus commission/bonus, paid time off, and valuable career-building experience.About the PositionThe successful candidate will work with customers to establish relationships, provide prompt and accurate...