Insurance Customer Service Professional
6 days ago
We are seeking a highly skilled and customer-focused Insurance Customer Service Professional to join our team at State Farm Insurance.
About the Role:
- Provide exceptional customer service by addressing customer inquiries and resolving issues in a professional and efficient manner.
- Process policy changes and updates, handle incoming calls and emails from customers regarding policy inquiries and claims.
- Maintain accurate and up-to-date customer records, and collaborate with team members to resolve complex customer issues.
- Stay up-to-date with insurance products and industry trends to effectively assist customers and make informed decisions.
Requirements:
- Able to work in a fast-paced environment and meet performance goals and targets set by the company.
- Excellent communication and problem-solving skills, with a strong focus on delivering exceptional customer experiences.
- Familiarity with insurance products and policies, with a willingness to continuously learn and develop skills through training and development opportunities.
Benefits:
- A competitive salary of $45,000 - $60,000 per year, depending on experience.
- Ongoing training and development opportunities to enhance skills and knowledge.
- A collaborative and supportive team environment, with opportunities for growth and advancement within the company.
Location: This role is based in the United States, with flexible working arrangements available to support work-life balance.
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