Financial Service Representative
4 days ago
Job Summary:
As a Financial Service Representative at Utah Community Credit Union, you will be responsible for delivering exceptional customer experiences over the phone. This role requires strong communication and problem-solving skills to effectively identify and resolve member needs. If you are passionate about providing outstanding service and have a keen interest in financial products and services, we encourage you to apply.
About the Role:
This is a full-time position that involves working with members to understand their financial goals and provide tailored solutions. You will be required to maintain accurate records, process transactions, and stay up-to-date with credit union policies and procedures.
Responsibilities:
- Provide exceptional customer service by listening to member concerns, collecting data, securing answers, and reporting results.
- Process a variety of electronic funds transfers, including ACH, wires, and card payments.
- Maintain accurate records, including account information and transaction history.
- Stay current with credit union policies and procedures, including security protocols.
- Work collaboratively with area personnel and management to achieve team goals.
Requirements:
- Bachelor's degree or equivalent experience.
- Thorough knowledge of teller functions and credit union products, services, and policies.
- Excellent communication and public relations skills.
- Ability to operate related computer applications and business equipment.
Working Conditions:
This is a sedentary role that requires sitting most of the time. The ideal candidate should be able to exert up to 10 pounds of force occasionally.
Salary:
We offer an estimated salary range of $45,000-$65,000 per year, based on location and experience.
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