Customer Experience Director

4 days ago


Anaheim, United States Home Comfort USA Full time
About the Role

We are seeking a highly skilled Customer Experience Director to join our team at Home Comfort USA. As a key member of our leadership team, you will be responsible for leading our Call Center operations and ensuring that our customers receive exceptional service.

The ideal candidate will have a minimum of three years of call center supervisory/management experience, with a proven track record of delivering excellent customer experiences. You will also possess excellent written and verbal communication skills, as well as the ability to build relationships with internal and external stakeholders.

Our company offers a competitive salary range of $90k-$115K per year, based on experience, as well as a comprehensive benefits package, including health insurance, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). We are an equal opportunity employer and welcome applications from diverse candidates.



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