Luxury Boutique Operations Manager

1 day ago


Beverly Hills, California, United States Ildico Inc Full time
About Ildico Inc

We are a luxury boutique seeking an experienced and skilled Boutique Manager to oversee all sales and operations of our high-end retail store. The ideal candidate will have a proven track record of success in managing luxury retail stores, with a strong focus on customer service, sales, and operational efficiency.

Key Responsibilities
  • Customer Service: Address customer complaints and feedback in a professional and courteous manner, ensuring a positive shopping experience for all customers.
  • Store Operations: Manage all aspects of store operations, including inventory management, restocking, and visual merchandising, to ensure a seamless and efficient shopping experience.
  • Staff Management: Supervise and train employees to optimize productivity and sales, providing coaching and mentorship to ensure they meet their performance goals.
  • Financial Management: Set and monitor store budgets, making every effort to maximize efficiency and profits, and compile daily sales reports and monthly commission reports.
  • Compliance: Uphold compliance with all legal, health, and safety guidelines, and ensure that all employees are aware of and adhere to these guidelines.
Requirements
  • Experience: Previous managerial role in a luxury retail environment, with a strong focus on customer service, sales, and operational efficiency.
  • Skills: Strong working knowledge of management best practices, solid communication and interpersonal skills, exceptional organization and leadership skills, and a strong style sense and eye for merchandising.
  • Education: Bachelor's degree in Business Administration or a related field.


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