Human Resources Coordinator

4 weeks ago

Houston, Texas, United States Houston Zoo Full time
Job Summary

The Human Resources Coordinator plays a vital role in supporting the daily operations of the Human Resources Department at the Houston Zoo. This position serves as the primary contact for staff inquiries and support, overseeing the internal support system and ensuring timely resolution of issues. The HR Coordinator also coordinates staff engagement events, including wellness initiatives and recognition programs, and provides support to recruitment processes and onboarding activities.

Key Responsibilities
  • Oversee the internal support system, assigning tickets to HR team members and ensuring timely resolution within established guidelines.
  • Coordinate staff engagement events, including lunch-n-learn sessions, trainings, and appreciation day.
  • Manage the department's Wellness Funds, budget, and coordinate the annual Wellness Fair event.
  • Collaborate with department leadership on payroll-related inquiries, communicating approval reminders and providing oversight on timecard processing and payroll closure.
  • Assist with staff inquiries on company policies and procedures, leave requests, and benefits, escalating as necessary.
  • Serve as Executive Assistant to the Chief Human Resources Officer, coordinating meetings, tracking expenses, and preparing committee/board materials.
  • Administer onsite and offsite medical services, including flu shots, TB testing, and other medical testing and vaccinations.
  • Process department invoices and approval workflow, ensuring timely payment and accurate coding.
  • Audit monthly benefits billing to ensure accurate payment and payroll deductions.
  • Maintain staff files, including electronic and I-9 files, to ensure accuracy and compliance.
  • Perform periodic audits of staff files to ensure compliance with company, state, and federal regulations.
  • Maintain office organization, including file and cabinet maintenance, ordering supplies, and managing calendars.
  • Conduct employment verifications in a timely manner, within three business days.
  • Assist with benefits administration, gathering and providing information for audit.
  • Ensure appropriate certifications/credentials are obtained and recorded relative to position/department specific requirements.
  • Distribute applicable HR correspondence, notices, policies, etc. to staff via SharePoint, Dayforce, or mail.
  • Maintain basic knowledge of employment laws and compliance-related topics.
  • Input data and update/maintain HRIS database, generating reports as needed.
  • Provide support in other human resources, health, safety, and security functions by assisting with various special projects.
Requirements
  • High school diploma or GED.
  • Minimum of three years' experience in Human Resources with strong organizational, event coordination, and communication skills.
  • Minimum of three years' experience in administrative support.
  • Ability to multitask multiple projects within a fast-paced environment, maintaining sensitivity to stated timelines and due dates.
  • Must possess the ability to work independently with little supervision.
  • Maintains strict confidentiality and ability to think objectively.
  • Demonstrates a high level of integrity for HR department and operations.
  • Ability to effectively communicate with all levels of management.
  • High level of proficiency with Microsoft Word, Excel, PowerPoint, and computer data entry.
About the Houston Zoo

The Houston Zoo is a dynamic organization with over 6,000 permanent residents (our animals) and over 2 million guests each year. Our dedicated staff works around the clock to ensure the safety and well-being of our residents and guests. We strive to protect all the counterparts of the animals we have at the Zoo and in the wild.

Join the Houston Zoo and become part of an organization focused on the preservation of wildlife and their habitats by combining conservation with education and the promotion of sustainable livelihoods in local communities.

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