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Property and Casualty Insurance Sales and Service Professional

2 months ago


MagstattleBas, Grand Est, United States Markel Full time
About the Role

We are seeking a highly skilled and motivated Property and Casualty Insurance Sales and Service Professional to join our team at Markel. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service and insurance recommendations to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer concerns and escalate to appropriate level when necessary.
  • Communicate complex information efficiently and effectively to meet the needs of our clients.
  • Strive for first call resolution to provide best-in-class service.
Requirements
  • A high school diploma or equivalent; some college is a plus.
  • A current property and casualty insurance license.
  • One or more years of customer service-related experience.
  • One or more years of insurance sales/service experience desired.
  • A strong technical background/ability to multi-task in several systems at once.
  • A willingness to learn new material and systems/applications.
  • A dedication to providing a positive customer experience.
  • An ability to communicate clearly and professionally over the phone.
  • Accountability and reliability.
Work Environment

This position is either hybrid (3 days in office/2 days at home) if one lives near Markel office location or 100% work from home if outside of Markel office location.

Compensation and Benefits

Starting pay ranges from $20.00/hour based on the candidate's experience, education. Hours are Monday-Friday and possibly some weekends depending on the role. In addition to regular hourly pay, there is an annual Performance Bonus Potential.

About Markel

Markel Group (NYSE - MKL) is a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We are committed to supporting our employees in living their lives to the fullest at home and at work.

What We Offer
  • Competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.