IT Program Manager Business Application

3 days ago

Columbia, Missouri, United States University of Maryland Medical System Full time
Job Title: IT Program Manager Business Application

The University of Maryland Medical System (UMMS) is a leading academic private health system, dedicated to delivering high-quality care and innovation at the bedside. As a key partner with the University of Maryland School of Medicine, University of Maryland School of Nursing, and University of Maryland, Baltimore, UMMS educates the state's future healthcare professionals. Our integrated network of care delivers 25% of all hospital care in urban, suburban, and rural communities across Maryland.

Job Summary

Under limited supervision, the IT Program Manager Business Application will manage specific aspects of multiple shared services programs within the organization. This includes organizing and managing teams, developing project plans and schedules, managing issues, risks, costs, and communicating at all levels of the organization.

Key Responsibilities
  • Direct the deployment and organization of resources, including the mentoring of project coordinators and project managers.
  • Direct the initiative using best-practice program management approaches to deliver against approved estimates for quality, on-time, and on-budget programs and projects.
  • Direct Project Managers of sub-projects related to development and reports of supported metrics for complex projects or programs.
  • Anticipate and identify complex issues, monitor and measure the risk factors, and communicate risk factors to executives and stakeholders.
  • Direct technical teams in the translation of business requirements into practical IT solutions.
  • Build effective networks of internal and external subject matter expert contacts, including executives.
  • Meet with stakeholders and executives to review solutions and issues and gain commitment on recommendations.
Qualifications
  • Master's degree or equivalent experience in business administration or a related field.
  • Seven years of program and/or project management experience is required.
  • Healthcare experience and experience working with cloud ERP systems is preferred.
  • Specialized certification is preferred (e.g., Change Management, Process Improvement, Project Management, ITIL, Scrum, Agile).
Knowledge, Skills, and Abilities
  • Demonstrated ability to manage large-scale project and/or program teams.
  • Demonstrated ability to think strategically and generate innovative and practical solutions to complex or unusual problems.
  • Support client relationship management and oversee IT project execution and reporting.
  • Act as a lead resource for dealing with project issues and understand the appropriate escalation process.
  • Highly effective verbal and written communication skills are necessary to work with all levels within the organization.

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