Director, Pricing Strategy

1 day ago

San Francisco, California, United States PagerDuty Full time
Job Title: Director, Pricing Strategy

At PagerDuty, we're looking for a seasoned Director, Pricing Strategy to join our team. As a key member of our pricing team, you will be responsible for developing and driving company pricing strategy for our GTM teams.

Key Responsibilities:
  • Design frameworks for effective and scalable discount management, including people, process, and system implications
  • Research market, emerging trends, industry/competitive pricing, and recommend price actions
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy, and profitability goals
  • Drive cross-functional project management, data analysis, and modeling for assessing options, impact, and actionable recommendations
  • Translate strategy into execution with actionable plans
  • Develop and deliver sales enablement collateral
  • Work with sales teams to provide guidance on deal structure on large or non-standard opportunities
  • Provide tools to simplify enablement
  • Monitor KPIs, develop reporting, and lead monthly and quarterly review cycles
  • Advise on system requirements to support pricing framework
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
  • Effectively communicate strategy and recommendations verbally and through written narratives
  • Become an expert in PagerDuty's business with a deep understanding of our products, the markets we serve, and competitors we face
  • Bring your experience and insights to positively influence decision making
  • Help to develop and drive culture for a team of product and pricing professionals
Requirements:
  • 8+ years of work experience at a top-tier consulting firm, pricing, marketing, finance, or corporate strategy function, with a track record of high performance
  • 3+ years of work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, and FedRamp pricing
  • Strong understanding of how to effectively price for various partner types and government programs
  • Strong analytical and financial abilities, with prior experience managing strategic initiatives with minimum supervision
  • Strong communication skills, with the ability to convey complex ideas in a clear, concise manner (verbally and in writing), with comfort across business and technical discussions
  • Entrepreneurial self-starter with the ability to take initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus, and influence others
Preferred Qualifications:
  • Good working knowledge of the Software/SaaS industry, ideally with domain exposure to DevOps, IT Ops, or infrastructure software, and the ability to ramp quickly in new technology areas
  • Excel in areas of strategy development, business analysis, and financial modeling, problem-solving, and project management
  • Hold an MBA degree from a world-class institution and a Bachelor's degree with strong academic performance
What We Offer:
  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards, and we comply with local laws)
  • HibernationDuty - an annual company-paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much-needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

PagerDuty is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

More than half of the Fortune 500 and more than two-thirds of the Fortune 100 trust PagerDuty, including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom, and more.

Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top-rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

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