Club Operations Manager

2 days ago


Sunnyside, Washington, United States Equinox Full time
Job Summary

We are seeking a highly motivated and experienced Club Operations Manager to lead our Personal Training team in New York City. As a key member of our management team, you will be responsible for driving business growth, developing and managing high-performing teams, and delivering exceptional member experiences.

Key Responsibilities
  • Business Leadership: Manage the operational and sales components of the Personal Training department, including budgeting, forecasting, and performance metrics.
  • Team Management: Lead, develop, and direct a team of trainers and coaches to deliver exceptional member experiences and achieve business goals.
  • Client Relationship Management: Foster strong relationships with members and clients to drive retention and new business growth.
  • Scheduling and Floor Management: Utilize scheduling tools to create floor schedules and manage team productivity.
  • KPI Management: Track and analyze key performance indicators to inform business decisions and drive results.
Requirements

To succeed in this role, you must have:

  • Strong Business Acumen: Proven ability to drive financial performance, exhibit sales skills, and demonstrate leadership capability.
  • Excellent Communication Skills: Strong written and oral communication skills, with the ability to create clear and concise messaging.
  • Collaborative Social Skills: Ability to work effectively with diverse stakeholders, including members, staff, and senior leadership.
  • Technical Skills: Proficiency in using technology to manage operations, track KPIs, and communicate with teams.
Benefits

We offer a competitive salary of $58,500, plus the opportunity to earn commissions and bonuses based on performance. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

About Equinox

Equinox is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We are proud to offer a dynamic and supportive workplace culture that promotes professional growth and development.



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